Customising alerts for ring and motion events

Customise your notifications when someone presses your Video Doorbell and when your Video Doorbell or Security Camera detects motion.

How to customise your alerts

  1. Open the Ring app and tap the menu (☰) in the top left corner.
  2. Tap Devices, then select the relevant device.
  3. At the top of the screen, you can toggle the following on or off:
      • Ring Alerts
      • Motion Detection
      • Motion Alerts
      • Motion Warning (if your device has the feature) 
  4. Tap the Motion Settings tile to customise settings such as:
      • Motion Sensitivity.
      • Smart Alerts (available to Ring Protect subscribers. These alerts allow you to distinguish motion so you'll know whether it's a person or something else like a car).
      • Advanced Settings (example: Advanced Motion Detection, Motion Schedules, and Motion Frequency).

Motion Warnings

Some Ring devices let you use a Motion Warning, which is an audible, pre-recorded message that plays when your camera detects a person. Learn more about Motion Warnings.

Troubleshooting notifications

If you're having issues getting notifications, make sure you're connected to wifi and that your mobile device settings are set to allow notifications from Ring.

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