Get your verification codes by text message

Learn how to update your account settings to receive verification codes by text whenever you sign in to Ring.

Get to know account verification

In Control Centre, you can choose how you want to receive your six digit verification code whenever you sign in to the Ring app or your account at Ring.com. We require you to enter this code to help protect your Ring account. 
Learn more about account verification

Changing your code delivery to text message

From the Ring app:

  1. Open the Ring app.
  2. Tap menu (☰).
  3. Tap Control Centre.
  4. Tap Account Verification.
  5. Select Text Message.
  6. You may be asked to re-enter your password.
  7. Make sure your mobile number is the one listed. If not, update it.

From your mobile or desktop browser window:

  1. Log in to your account at Ring.com.
    • On desktop: tap the Dashboard home icon at the top, then Account.
    • On mobile: tap the top menu (☰).
  2. Tap Control Centre.
  3. Tap Account Verification.
  4. Select Text Message.
  5. You may be asked to re-enter your password.
  6. Make sure your mobile number is the one listed. If not, update it.

Troubleshooting your sign-in to Ring

If you are having trouble receiving a verification code by text message or authenticator app, you can use an alternative method to verify your account. 

Learn more

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