How to use
  • How to install your Ring Video Doorbell Pro with a hardwired transformer

    1. Install transformer 2. Bypass your internal doorbell 3. Install your Video Doorbell Pro 4. Finish setting up your Video Doorbell Pro   1. Install transformer For your safety, only use an existing doorbell transformer within the range specified below or compatible Ring accessories to power yo...

  • Install your Ring Video Doorbell Pro with a Plug-in Adapter

    Install your Ring Video Doorbell Pro with the Plug-In Adapter included in your box with this step-by-step guide. 1. Choose a socket Select a power outlet near the door where you plan to install your Ring Video Doorbell Pro. Don't plug the power adapter in yet. 2. Run the cable Run the cable dow...

  • How to bypass your internal doorbell with the Pro Power Kit V2 (for Ring Video Doorbell Pro)

    If you’ve verified that your doorbell transformer supplies 16 volts AC at ~30 VA, but your Ring Doorbell is not functioning correctly, you may need to bypass your internal doorbell. Symptoms of insufficient power include: Regularly losing connection to your wifi network Freezing up or shutting d...

  • Setting up your Ring Video Doorbell Pro in the Ring app

    Follow these steps to set up your Video Doorbell Pro in the Ring app. Download the Ring app If you haven't downloaded the Ring app before, visit ring.com/app on your mobile device and follow the steps on the page. Create or sign in to your account If this is your first Ring product, you wil...

  • Utilising Customisable Motion Zones with your Ring Doorbell Pro

    Customisable Motion Zones allow you to define a specific area you want your Ring device to cover while ignoring everything outside that area. By selecting motion zones to cover only areas you want the Ring device to monitor, you can effectively monitor the area you want as well as reduce the numb...

  • Installing Video Doorbell Pro Retrofit Kit

    The Retrofit Kit is a mounting plate included in your Ring Video Doorbell Pro package that allows you to mount your Ring Video Doorbell Pro on the wall by using the holes you created for your original Ring Video Doorbell. Note: You can prime and paint your Retrofit Kit to match your home before i...

  • Updating the firmware for your Ring Video Doorbell Pro

    Firmware is a software program embedded into your Ring Device that keeps it functioning properly. It is regularly updated by Ring to improve the reliability and functionality of your device. Note: Your hardware will usually update its firmware automatically. Click here for more information on up...

  • The difference between the Pro Power Cable and Pro Power Kit v2 (for Ring Video Doorbell Pro)

    Originally, Ring Video Doorbell Pro came with a Pro Power Cable, shown below, which can be used to bypass an internal doorbell chime.    Now, Ring Video Doorbell Pro comes with a Pro Power Kit v2.  The advantage of the Pro Power Kit is a resettable fuse, which means you can easily turn the power...

  • Download the manual - Ring Video Doorbell Pro + Plug-in Adapter

    Ring devices are easy to set up and use.  Click here to download the manual in English.  Klicken Sie hier, um das Handbuch auf Deutsch herunterzuladen. Clicca qui per scaricare il manuale in italiano. Klik hier om de handleiding in Nederlands te downloaden Cliquez ici pour télécharger le manuel e...

  • Download the manual - Ring Video Doorbell Pro with hardwired transformer

    Ring products are designed for easy setup and use. To find the user manual for your Ring Video Doorbell Pro in your language, select it in the list below. Click here for the Australia/New Zealand English version of the manual