Priority Alerts for Video Doorbells and Security Cameras in Do Not Disturb mode (iOS only)

Priority Alerts is a Ring Protect Plus subscription and iOS only feature that lets you receive Ring Video Doorbell and Security Camera alerts when your mobile device is in Do Not Disturb or Focus mode, and/or to override Alerts Snooze and Motion Schedules.

Note: For information on getting Ring Alarm alerts in Do Not Disturb mode, see Critical Alerts for Ring Alarm.

How to set up Priority Alerts

Follow these instructions to ignore your device’s settings and send you Video Doorbell and Security Camera alerts right away when your mobile device is in Do Not Disturb or Focus mode.

  1. Open the Ring app and tap menu (☰).
  2. Tap Devices.
  3. Tap the desired Video Doorbell or Security Camera.
  4. Tap Device Settings.
  5. Tap Notification Settings.
  6. Tap Priority Alerts.
  7. If Critical Alerts are not already enabled for the Ring app in your device settings, you will see a button prompting you to Turn on Priority Alerts.

    Note: Priority Alerts requires Critical Alerts to be enabled for the Ring app in the Notifications settings on your iOS device. To enable them, tap Turn on Priority Alerts when prompted by the Ring app and toggle on both Critical Alerts and Allow Notifications. You can go to Settings > Notifications on your iOS device at any time to manage your Ring notifications.

  8. In the Ring app, select the Doorbell Alerts and Motion Alerts you want to receive. Tick Override Snooze and Schedules if you want to receive Priority Alerts when you have snoozed Motion Alerts.

Note: Priority Alerts in Do Not Disturb or Focus mode only applies to push notifications, not emails.

 

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