Setting up your Ring Floodlight Cam in the Ring app is a simple process. Scroll down for a step-by-step guide.
Note: Should you receive an error message that says that the device was previously owned, try the below manual install procedure to set up your Ring Floodlight Cam.
Download the Ring app
To download the Ring app:
Or visit ring.com/app on your mobile device
Create or log in to your account
If this is your first Ring product, you will be asked to set up an account.
To set up an account:
If you already have another Ring device installed, simply open the Ring app.
Tap "Set up a Device"
Tap “Set Up a Device” then select “Security Cams”
Scan the QR code or MAC ID barcode on your Ring device
You can scan the QR code on your Ring device or product packaging via the Ring app:
If you experience issues when scanning the QR code:
If you continue to experience issues:
Specify your location
If this is your first time setting up a Ring device, you will receive a request from your phone informing you that the Ring app wishes to use your phone’s location services to pinpoint your location. Allowing the app to do so will assist with inputting your address.
Enter your address information into the app, then confirm it.
If you have established a location previously, you can select it from the list of your locations.
Note: Without a specific location, certain features of your Floodlight Cam will not work properly.
Name your device
Select a specific name for your Floodlight Cam to distinguish it from other Ring devices on your account. You can choose one of the default names that are suggested, or you can enter your own by selecting “Custom…” at the bottom of the list.
Follow the physical installation steps in the Ring app
Follow the steps in the Ring app to physically install your Floodlight Cam.
Put your Floodlight Cam into setup mode
Press and release the button on the top of your Floodlight Cam. When the light on the bottom of your Floodlight Cam is blinking white, tap Continue in your Ring app.
Connect to your Ring device
iOS: Tap Join when the Ring app asks to join the Ring wifi network.
Android: Your device should automatically connect to the Ring wifi network.
If your device does not automatically connect to the Ring wifi network, or if you chose to continue without scanning in step four, please follow the steps below:
Connect your Floodlight Cam to your wifi
Be sure you have your wifi password ready.
Note: After connecting to your wifi network, your Floodlight Cam may update its internal software. While performing an update, the light on the bottom of your device will flash white. When the white light stops flashing, you can tap “Continue” in the Ring app and begin using your Floodlight Cam.
Test your device
Once your Floodlight Cam has completed its update and setup, configure your Floodlight Cam’s motion zones, then open Live View to test your camera.