Charging the battery on your Ring Video Doorbell

Find out which doorbell model you have in the Ring app.

Use a common micro-USB cable, such as the orange one included in your Ring product box. Simply plug it into any USB power source. Your battery can take around 5-10 hours to fully charge, depending on whether the USB cable is plugged into a USB port or a wall outlet.

• Only the Ring Video Doorbell (1st Generation) and Ring Video Doorbell (2nd Generation) are charged by removing the entire doorbell unit from the mount.
• All other battery-powered Ring Video Doorbells (Ring Video Doorbell 2, Ring Video Doorbell 3, Ring Video Doorbell 3 Plus, Ring Video Doorbell 4 and Ring Battery Video Doorbell Plus) have Quick Release Battery Packs under the faceplates. 
• If your battery-powered doorbell is hardwired or has a solar charger, it receives a trickle charge from those sources and may still need to have the battery charged. 

How to charge your Ring Video Doorbell battery

For Ring Video Doorbell (1st Generation) and Ring Video Doorbell (2nd Generation)

1. Remove the security screws at the base of the doorbell and lift the doorbell up and away from the mounting bracket.
2. Plug your micro-USB cable into the port on the back of the device.
3. When the battery is fully charged, the blue LED light will be fully lit. Unplug the micro-USB cord and reattach the device to the mounting bracket using the security screws.

Important:
For your safety, when reattaching the Ring Video Doorbell, use only the short security screws. Using any other types of screws could damage the battery and cause a potential fire hazard.

For Ring Video Doorbell 2, Ring Video Doorbell 3, Ring Video Doorbell 3 Plus, Ring Video Doorbell 4 and Ring Battery Video Doorbell Plus

1. Unscrew the faceplate from the doorbell and remove the faceplate by pressing in on the sides and carefully pulling it out and off.
2. Remove the battery by pressing the release tab.
3. Connect the micro-USB charger to the battery's charging port. During charging, both the red and green lights will illuminate. Your battery is fully charged when only the solid green light is on.
4. Slide the fully charged battery back into the doorbell until it clicks in place. 
5. Place the faceplate back on by slotting it in at the top and clicking it into place.
6. Your doorbell will power up and be ready for use. 

Once you reinstall the doorbell or the battery, give your doorbell a test ring. This will reset the battery percentage in the Ring app.

Note:
You will not see an updated battery status until your doorbell is reinstalled and it reconnects to your wifi network.

Important:
Always be sure to use supplied security screws to fasten the doorbell faceplate. Using a wood or other type of screw may damage your battery and create a fire hazard. If you think you may have used the incorrect screw, please contact Ring Customer Support.

How to check your battery charge in the Ring app

1. Tap the menu on the top left.
2. Tap Devices.
3. Tap the doorbell you want to check.
4. Tap Power Settings.
5. Under Battery Status, you'll see Battery Level.
6. Below Battery Status, you'll see Feature Power Usage. Feature Power Usage shows you the features that affect battery life. You can adjust the features you're using to optimize your battery life.

Troubleshoot doorbell batteries that drain too fast.