Using Live View

Live View lets you stream real-time video from your Ring Video Doorbells and Security Cameras on the Ring app or on Ring.com without a Ring Protect subscription. Both account owners and Shared Users can access Live View.

With a Ring Protect subscription, you can get video recordings of Live View sessions and events.


Actions in Live View

Depending on which Ring device you’re using, there are certain actions you can take while using Live View.

  • Enable Sound - Listen in on what’s going on in your property. Select the speaker button to enable. Icon_Audio_Dark.png
  • Two-Way Talk - Speak to whoever’s there. Icon_TwoWay_Dark.png
    • Select the microphone button to start talking. mic_on__e993_.jpg
  • Activate Siren - Sound a security camera siren.
    • Select the exclamation button and confirm on the pop-up dialog. Icon_Siren_Dark.png
  • Turn on Lights - Turn on your lights.
    • Select the light button to turn on or off. Icon_Light_Dark.png

Live View will automatically turn off after 10 minutes.

How to use Live View in the Ring app

  1. Open the Ring app.
  2. Tap a Snapshot image from your Video Doorbell or Security Camera. Live View will open.
  3. Depending on which device you’re using, there are certain things you can do:
    • Enable sound by tapping the speaker button (available for doorbells and security cameras).
    • Use Two-Way Talk by tapping the microphone icon (available for doorbells and security cameras).
    • Turn on lights by tapping the light button (available for security cameras with lights)
    • Activate siren by tapping the exclamation button (available for security cameras).
  4. To end Live View, tap the End Live button.

Note: Some features may require you to update your mobile device's operating software and download the latest version of the Ring app to access.

How to access Live View 

If you have several Video Doorbells or Security Cameras at the same Location, you can access Live View for each device separately.

  1. Tap the menu (≡) on the top left in the Ring app.
  2. Tap Devices, and select a Video Doorbell or Security Camera.
  3. Tap Live View.
  4. Depending on which device you’re using, there are certain things you can do:
    • Enable sound by tapping the speaker button (available for doorbells and security cameras).
    • Use Two-Way Talk by tapping the microphone icon (available for doorbells and security cameras).
    • Turn on lights by tapping the light button (available for security cameras with lights)
    • Activate the siren by tapping the exclamation button (available for security cameras).
  5. To end Live View, tap the End Live button.

How to turn off starting Live View from a Camera Preview

  1. Tap the menu (≡) on the top left in the Ring app.
  2. Tap Devices and select a Video Doorbell or Security Camera.
  3. Tap Video Settings.
  4. Toggle Tap Camera Preview for Live View off.
Now, tapping the Camera Preview tile on your dashboard will take you to that device's instead of automatically starting Live View. Repeat this process for other devices, as needed.

Live View Picture-in-Picture

Live View Picture-in-Picture is a Ring Protect Plus subscription feature for the Ring app.

If you’re watching Live View and minimise the Ring app, you’ll still be able to watch Live View in a small window in the corner of your screen for up to 10 minutes. While using Live View Picture-in-Picture, you won’t be able to access Live View controls. To use them, tap the window, then tap the full screen icon to return to Live View in the Ring app.

To close Live View Picture-in-Picture, tap the x in the top right.

How to turn off Picture-in-Picture
  1. Open the Ring app.
  2. Tap the menu (≡).
  3. Tap Devices, and select a Video Doorbell or Security Camera.
  4. Open Live View.
  5. Tap the More button in the bottom right.
  6. Toggle Live View Picture-in-Picture off.

Using Live View on Ring.com

Account owners and Shared Users can also use Live View from Ring.com, after logging in with the same username and password used to access the Ring app. 

Supported browsers

Live View is only supported in certain browsers. See the table below for the latest compatibility information.

  Browser Desktop Version

Mobile Version (Android)

Mobile Version (iOS)

  Google Chrome

84.0 or later

84.0 or later

84.0 or later

  Safari

13.0 or later

N/A

15.0 or later

  Firefox

95.0 or later

95.0 or later

40.2 or later

  Microsoft Edge

84.0 or later

84.0 or later

84.0 or later

  Opera

70.0 or later

61.0 or later

3.2 or later

  Brave

1.12 or later

1.12 or later

1.12 or later

 Samsung Internet

N/A

13.0 or later

N/A

Silk

N/A

84.0 or later (FireOS)

N/A

 

Accessing Live View on Ring.com

  1. Log in to your Ring account using the same email and password that you use for the Ring app.
  2. Select one of the Snapshot images under the Cameras section for a camera or doorbell; Live View will open.
  3. Depending on which device you’re using, there are certain things you can do:
    • Enable sound by selecting the speaker button (available for doorbells and cameras).
    • Use Two-Way Talk by selecting the microphone icon (available for doorbells and cameras). Your browser may ask you to give Ring.com permission to access your microphone. If this happens, select Allow.
    • Turn on lights by selecting the light button (available for Spotlight Cams and Floodlight Cams).
    • Activate the camera siren by selecting the exclamation button. 
  4. To end Live View, select the End Live button.

Multi-Cam Live View

Multi-Cam Live View, available for Ring Protect Plus subscribers, lets you start Live View on Ring.com (on a desktop browser) for up to four Ring devices at a single location simultaneously. Learn more about M.

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