Improve your wifi performance

Learn how to improve wifi performance if you're experiencing problems with Live View, a poor device connection, or receiving notifications.

Reduce the impact of obstructions

Physical_Obstructions2x.jpg

Walls, floors, furniture, and appliances all block and weaken wifi signals. To improve performance, try the following suggestions:

  • If your wifi router is inside a cabinet, cupboard, or hidden behind or under furniture, move it out into the open—at least 15 cm from any wall.
  • Move your wifi router to a room that is closer to your Ring devices, if possible.
  • Add a Ring Chime Pro or a mesh networking system to extend your wifi network's range.

Learn about the Ring Chime Pro wifi extender.

Move your router and Ring devices closer together

Distance2x.jpg

Even with the best wifi router and minimal obstructions, wifi signals get weaker as they travel. If your router is far away from your Ring products, consider moving it closer, or add a Ring Chime Pro or upgrade to a mesh network system to extend your wifi network's coverage.

Disconnect other devices from your wifi

Connected_Devices2x.jpg

If many devices are connected to your wifi network (such as phones, computers, or TVs), they may slow your connection enough to affect your Ring products. To free up your wifi network, disconnect devices you seldom use and connect heavy-use devices using Ethernet, if available.

Update your router

Old_Router2x.jpg

As phones, computers, and other devices improve, they demand more from your wifi router. Some older routers (more than a few years old) don’t work as well when supporting multiple modern devices.

If you think your wifi router may be in need of an upgrade, contact your internet service provider for options.

Learn about RSSI values and wifi signal strength.

Join Our Community

Share feature requests, get help, and discuss the latest in security with your fellow users on Ring's first community forum.