Ring Protect and Ring Alarm

Ring Protect is an optional plan that covers monitoring and video recording services for Ring devices.

With Ring Protect Plus you'll receive 24/7 monitoring for your Ring Alarm system and be able to save Ring videos for a reasonable price. This lets you check out alerts at your convenience even if you miss one and makes sure that your home is always protected.

The following article details some of the frequently asked questions concerning Ring Protect plan subscription and how it applies to the Ring Alarm. 

What is Assisted Monitoring?  

Assisted Monitoring sends automated calls to you and your emergency contacts whenever your Ring Alarm is triggered. Find out more about Assisted Monitoring. 

Where is Assisted Monitoring available? 

At present, Assisted Monitoring is only available to Ring Alarm users in the United Kingdom, Guernsey, Isle of Man, Jersey, Ireland, Sweden, Norway, Finland, Denmark, Iceland, Germany, Austria, Switzerland, Netherlands, Belgium, Luxembourg, France, Monaco, Spain, Andorra, Italy, San Marino, Vatican City, Poland, Greece, Gibraltar, Portugal, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Estonia, Hungary, Latvia, Lithuania, Liechtenstein, Malta, Romania, Slovakia, Slovenia, United Arab Emirates and South Africa.

How do I subscribe to the Ring Protect plan?

Tap here to subscribe to Ring Protect.

Does the Ring Protect Basic plan cover 24/7 Assisted Monitoring?

No, only the Ring Protect Plus plan includes 24/7 Assisted Monitoring.

Do I have to subscribe to the Ring Protect Plus plan to use my Ring Alarm?

No, you will still be able to use and self-monitor your Ring Alarm. However, 24/7 Assisted Monitoring is not included if you do not have the Ring Protect Plus plan.

Will my 10% discount from the Ring Protect Plus plan apply to the Ring Alarm?

Yes. If you already have the Ring Protect Plus plan, you're eligible for a 10% discount on the Ring Alarm system.

I just purchased a Ring Alarm system and I already had a Ring Protect Plus plan. Does my plan now cover the 24/7 monitoring plan for the new Ring Alarm system?

Yes. You will be automatically signed up for Ring Alarm Assisted Monitoring at no additional charge.

Note: While sign-up is automatic, you will still need to enable Assisted Monitoring through the Ring app. Learn more.


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