Manage your Ring Alarm emergency contacts

When an alarm signal is received, the monitoring service will call your list of emergency contacts - people you trust to answer the call and take care of your home in case you can’t be reached. 

Your emergency contacts should be able to:

  • Answer their phone and handle Alarm emergencies.
  • Go to your home if assistance is needed.
  • Unlock your home to give emergency responders access to your home if necessary.
  • Use your Ring Alarm and disarm it. 

We recommend that you provide your emergency contacts with Shared User access using the Ring app.

Learn more about Shared Users.

How to add or update an emergency contact

Adding your first and second emergency contact is required during the initial setup of your Ring Alarm. You can go back and add a third emergency contact or update existing contacts’ information at any time.

To add and/or update an emergency contact to your list:

  1. Open the Ring app.
  2. Tap the menu (☰).
  3. Tap Settings.
  4. Tap Monitoring.
  5. Tap Emergency Contacts.
  6. Tap the emergency contact you want to edit.
  7. Add or edit their details.
  8. Tap Save.

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