Welcome to your Video Doorbell (2nd Generation)

Get started with your Video Doorbell (2nd Generation).

Setting up your Video Doorbell (2nd Generation) in the Ring app.

Run a video quality test

The video below will give you information on how to test your video quality both near your router and outside at the install location. This will help you identify any possible issues related to internet speed, or wifi signal strength.

Add Shared Users

If you have friends or family members you'd like to have access to your Ring Doorbell, you can add them as a Shared User.

Learn more about Shared Users.

Customise your Motion Settings

Adjust your Motion Settings to your specific requirements..

Learn more about Motion Settings.

Change your alert settings

Toggle notifications for ring or motion events on or off on this screen. You can also check the battery level of your Ring Video Doorbell in this section (even if your Video Doorbell is wired, it still relies on the battery).

Learn more about hardwired and battery-powered operation.

Learn more about alert settings, including what to do if you're not receiving notifications.

Join Our Community

Share feature requests, get help, and discuss the latest in security with your fellow users on Ring's first community forum.