Ring Intercom Information

Ring Intercom upgrades existing intercom handsets, to offer increased peace of mind and convenience to apartment dwellers. With do-it-yourself installation alongside your existing intercom, Ring Intercom lets you speak to visitors from anywhere via Two-Way Talk and provide access to your apartment building, from anywhere.

With Ring Intercom, you have the option to provide verified building access, all from the Ring app. The Shared User feature lets you provide others with access to your Ring device, giving significant others or housemates the ability to buzz themselves into the building using the Ring app on their own smartphone. Auto-Verified Guest allows you to create Guest Keys for trusted visitors, so they can unlock your building’s front entrance via their own Ring app. Auto-Verify for Amazon Deliveries lets you provide verified delivery drivers with automated, time-bound building access when they have a parcel specifically for the building.1 You can manage and remove trusted Shared Users and Auto-Verified Guests, or activate and deactivate Auto-Verify for Amazon Deliveries at any time.

Download the Ring app and follow the instructions to retrofit Ring Intercom alongside your existing, compatible intercom, and benefit from Ring features that matter, like Two-Way Talk and real-time alerts straight to your smartphone or tablet when someone buzzes at your building's entrance.

To check Ring Intercom's compatibility with an existing intercom system, please visit ring.com/intercom-compatibility-checker.

1 Amazon works with a number of carriers to make sure you receive your items as fast possible. Only orders fulfilled by Amazon Logistics are eligible for Auto-Verify for Amazon Deliveries.

What features come with Ring Intercom?

Note: If your existing intercom handset performs other functions, such as turning on a light, these functions will continue to work using your existing intercom handset only. You will not be able to control them using the Ring app.

Product specs

What comes with Ring Intercom?

  • Ring Intercom
  • Rechargeable Quick Release Battery Pack
  • Installation tools and screws
  • Micro USB charging cable
  • Quick Start Guide
  • User manual

Ring Intercom is also available to purchase with an additional Quick Release Battery Pack, or with an additional Quick Release Battery Pack and a Charging Station.

What are the specifications for Ring Intercom?

  Ring Intercom
Size 10.9 cm x 10.9 cm x 3.15 cm
Available colours
White
Connectivity 2.4GHz wireless 802.11 b/g/n
Operating temperature
0°C to 35°C
Power options Battery powered with removable rechargeable battery


Compatibility

Is Ring Intercom compatible with any intercom system?

No. To check compatibility with an existing intercom system, please visit ring.com/intercom-compatibility-checker.

If I have a video intercom, will I be able to see who is at the building entrance?

No, you will not be able to stream or record video if you connect Ring Intercom with your video intercom system but you will be able to speak to visitors at your building entrance and buzz them in using your smartphone.

Which Ring devices can I link with Ring Intercom?

Compatible Ring devices:

  • Video Doorbells*
  • Security Cameras*
  • Chime Pro**

*All Ring Intercom features are accessible without a subscription. Ring Protect is required to enable audio and video recording for any Ring Video Doorbell or Security Camera that customers link to Ring Intercom.
**Chime Pro is compatible with Ring Intercom only as a wifi extender, and not as an in-home chime you hear when someone buzzes your intercom.

Incompatible Ring devices:

  • Ring Alarm
  • Chime

Which Alexa-enabled products are compatible with Ring Intercom?
Ring Intercom is compatible with Amazon Echo Speakers, Echo Show, Echo Dot, Fire TV and Fire Tablet.

Is Ring Intercom compatible with smart home hubs?
Ring Intercom can be linked with customers’ compatible Ring and Alexa-enabled devices to expand their home security setup. At this time, Ring Intercom does not work with other smart home hubs.


Internet requirements

Which wifi networks is Ring Intercom compatible with?

Ring Intercom is compatible with b/g/n wifi networks operating on a frequency of 2.4 GHz.

What is the recommended internet speed for Ring Intercom?

Ring Intercom requires a minimum upload speed of 1 Mbps, but 2 Mbps is recommended for optimal performance.


Data usage and recording plans

Does Ring Intercom record or store my conversations?

By default, Ring Intercom does not record or store conversations.

Note: If you have a Video Doorbell or Security Camera, you can connect this device to your Ring Intercom via the Ring app, using the Linked Devices feature. With Linked Devices activated and a Ring Protect plan in place, a visitor interacting with your building intercom will trigger your other selected Ring device to start recording.

Do I need a Ring Protect subscription to receive notifications?

No. All Ring Intercom features are accessible without a subscription. Ring Protect is required to enable audio and video recording for any Ring Video Doorbell or Security Camera that you link to Ring Intercom.


Purchases, refunds and warranties

Where can I order Ring Intercom?

Ring Intercom will be available for purchase first in Germany and UK via Ring.com and Amazon stores. In France, Spain and Italy, Ring Intercom will be available for purchase in 2023.

Does Ring Intercom have a limited warranty?

Yes, a 1-year limited parts and lifetime theft protection warranty.

Click here for more information on Ring's Limited Warranty and Theft Protection Plan.

What is Ring's refund policy?

You have 30 days from the date you received your device(s) to request a full refund. You are responsible for covering the cost of return shipping.

What if someone steals my Ring Intercom?

If stolen, we will replace it for free. Simply fulfill the reporting requirements, and we’ll ship you a replacement Ring Intercom.

Click here for more information on Ring's theft and replacement policy.


Installation, power and connectivity

How is Ring Intercom powered?

Ring Intercom is powered by one Quick Release Battery Pack. Simply follow the setup instructions in the Ring app to set up Ring Intercom alongside the existing, compatible intercom.

If you would prefer not to experience downtime while you are charging the battery, Ring Intercom is also available to purchase with an additional Quick Release Battery Pack, or with an additional Quick Release Battery Pack and a Charging Station.

What if my wifi is down?

In the case of a wifi disruption, Ring Intercom will move into Offline Mode. You will receive a “device offline” alert from the Ring app and functionality will be limited to that of the existing handset, so you can still talk to visitors and open the entrance to your building from inside the apartment. Once wifi is restored, Ring Intercom will automatically begin working again. If wifi is down during the time of a delivery and you have enabled Auto-Verify for Amazon Deliveries, the driver will not be able to access the shared entrance door without manual assistance.

Do I need permission to install Ring Intercom?

Lease agreements, home owner association agreements, co-owner arrangements and applicable laws may have restrictions on the installation and use of Ring Intercom. Customers should review applicable laws and their residence agreements carefully to make sure they are complying with any restrictions. It is important to seek out and obtain any required consents from the landlord or co-residents prior to installing the device and enabling features, such as Auto-Verify for Amazon Deliveries.

Does Ring Intercom require professional installation?

No. Ring Intercom does not require professional installation, or permanent modification, thanks to handy quick-install tabs on the device. The Ring app provides instructions in the Ring app to get Ring Intercom up and running. For further assistance, contact Ring Customer Support or consult a qualified electrician.

How do I set up Ring Intercom?

To set up your Ring Intercom:

  1. Download the Ring app.
  2. Open the Ring app.
  3. Tap the three lines (menu icon) in the top left corner.
  4. Tap Setup a Device.
  5. Tap Intercom.
  6. Follow the in-app instructions to set up your Ring Intercom alongside your existing compatible intercom.

How do I link Ring Intercom to other Ring devices?

If you have a Ring Video Doorbell or Ring Security Camera, you can link it with your Ring Intercom. Your Video Doorbell or Security Camera will then start recording when someone buzzes at your Ring Intercom.

To link your Ring Video Doorbell or Ring Security Camera with your Ring Intercom:

  1. Open the Ring app.
  2. Tap the three lines (menu icon) in the top left corner.
  3. Tap Devices.
  4. Tap your Ring Intercom.
  5. Tap Linked Devices.
  6. Choose the doorbell or camera that should start recording when someone buzzes your Ring Intercom.
  7. Tap Save in the top right corner.

Join Our Community

Share feature requests, get help, and discuss the latest in security with your fellow users on Ring's first community forum.