Ring Alarm Panic Button - Help & FAQs

Order Panic Button

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Can I use my Panic Button without a Ring Alarm?

No. Alarm Panic Button will only operate with a Ring Alarm Base Station.

How do I remove the back cover of my Panic Button?

To remove the back cover, carefully twist the top counter-clockwise until the top line moves to the unlock symbol. You may find it easier to remove the back cover if you place your Panic Button between the palms of your hands, then twist.

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How do I use my Panic Button?

In the event of an emergency, you must open the safety cover, then press and hold the button for 3 seconds. After holding the button for 3 seconds, your Panic Button will send a signal to your Ring Alarm Base Station. The Base Station and Keypad siren will sound (for panic and fire signals only) and the Ring account owner and Shared Users will receive a push notification. If you use Assisted Monitoring, Ring account owner and emergency contacts will receive a call from the monitoring centre.

What happens when I press my Panic Button?

Pressing your Panic Button will trigger a different set of responses depending on the setting (panic, fire or medical). View this chart to understand what will happen when you press your Panic Button (when it’s paired with your Alarm Base Station), depending on whether you use self-monitoring or Assisted Monitoring.

  Panic Fire Medical
Self-monitoring
  • Base Station siren sounds.
  • Ring account owners and Shared Users receive a push notification.
  • Base Station siren sounds.
  • Ring account owners and Shared Users receive a push notification.
  • Base Station siren will not sound but the LED ring will flash.
  • Ring account owners and Shared Users will receive a push notification.

Assisted Monitoring

(Ring Protect Plus subscription required)

  • Base Station siren sounds.
  • Ring account owner and emergency contacts will receive a call from the monitoring centre.
  • Ring account owner and Shared Users will receive a push notification.
  • Base Station siren sounds.
  • Ring account owner and emergency contacts will receive a call from the monitoring centre.
  • Ring account owner and Shared Users will receive a push notification.
  • Base Station siren will not sound but the LED ring will flash.
  • Ring account owner and emergency contacts will receive a call from the monitoring centre.
  • Ring account owner and Shared Users will receive a push notification.


Where can I place my Panic Button?

Place Alarm Panic Button in any area of your home where you feel it may be needed in an emergency. This means you can mount it to the wall next to the bed, place it on the desk in an office, or keep it any other area of the home where you might want an extra bit of peace of mind. With a Panic Button in the room, you’ll know that in the event of an emergency you can sound the alarm and request help immediately.

Note: Do not place your Panic Button near water. Keep in mind that Alarm Panic Button is only intended for indoor use.

Is there anywhere I should avoid using a Panic Button?

Keep your Panic Button in a place that is out of the reach of children and pets. Do not place your Panic Button near water. Keep in mind that Alarm Panic Button is only intended for indoor use.

How far can my Panic Button be from the Base Station?

Your Panic Button should be placed within 76 metres of your Ring Alarm Base Station. If necessary, use a Ring Alarm Range Extender. The Range Extender can be plugged directly into an outlet, ideally between your Base Station and Panic Button.

How can I test my Panic Button without the monitoring centre calling my emergency contacts?

IMPORTANT: If you have a Panic Button and test it without turning off Assisted Monitoring, your emergency contacts will receive a call from the monitoring centre.

First, put your Ring Alarm in self-monitored mode in the Ring app:

  1. Tap Menu.
  2. Tap Settings.
  3. Tap Monitoring.
  4. Tap Monitoring Type.
  5. Choose Self Monitoring.
  6. Tap Continue to confirm you are turning off Assisted Monitoring.

To test, press the button for 3 seconds. When you press the button, the siren will sound. To turn off the siren, open the Ring app and tap Disarm or enter your pin on the Keypad and press the Disarm button.

Once your test is complete, change your Alarm back to Assisted Monitoring.

  1. Tap Menu.
  2. Tap Settings.
  3. Tap Monitoring.
  4. Tap Monitoring Type.
  5. Choose Assisted Monitoring.
  6. Tap I Agree to confirm you are enabling Assisted Monitoring.

How do I customise my Panic Button to trigger a panic, fire or medical response?

In the Ring app, you can customise your Panic Button for different emergencies.


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How do I find out what type of alarm response my Panic Button will trigger when I press it?

If you decide to change your Panic Button setting, you can use the provided stickers to label your Panic Button. You can also view your settings in the Ring app:

  1. Tap the menu icon in the top left corner.
  2. Tap Devices.
  3. Select your Panic Button.
  4. Check Panic Selection for the alarm response type.

Is there a Panic Button function on the Ring Alarm Keypad?

Yes. On the Ring Alarm Keypad (2nd Generation), press and hold your Panic Button for 3 seconds to trigger the panic alarm. If you have a Keypad (1st Generation), you can trigger the panic alarm by pressing and holding the X and buttons for 3 seconds.

Will my Panic Button set off the alarm whether or not the Ring Alarm is armed?

Yes. Pressing your Panic Button will result in an alarm no matter what mode the Ring Alarm Base Station is in.

Can I add multiple Panic Buttons to my Ring Alarm?

Yes. Your Ring Alarm can support and connect multiple Panic Buttons.

Can I install my Panic Button outside?

No. Alarm Panic Button is designed for indoor use only.

How is Alarm Panic Button powered?

Alarm Panic Button is powered using two lithium CR2032 batteries. Since Alarm Panic Button has no power cord, it can be placed anywhere it's needed as long as it is within 76 metres of the Base Station.

What are the dimensions?

Alarm Panic Button is 6.2 cm in diameter and 2.1 cm in height.

How long does the battery last?

Expected battery life is up to three years with the included batteries. Battery life is dependent on usage, environment and other factors.

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