Helpful Resources

What to Know
  • Ring Video Doorbell Elite Information

    What is Ring Video Doorbell Elite? The Ring Video Doorbell Elite is Ring’s flush-mounted video doorbell with a variety of advanced features. Learn more at https://ring.com/elite. What are the features of Ring Video Doorbell Elite? Power over Ethernet (PoE) 1080p HD Video Advanced motion detectio...

  • Ring Video Doorbell Elite Chime Kit Compatibility List

    For your safety, only use an existing doorbell transformer within the range specified below to hear your existing chime.For connecting to an existing doorbell system:- Hardwired transformer (8 to 24 VAC, 50/60Hz, 5VA to 40VA) Using incompatible transformers can damage your device and cause e...

How to Use
  • Using the Motion Sensitivity slider with your Ring Video Doorbell Elite

    How your Ring Video Doorbell Elite sees the world In many ways, your Ring Video Doorbell Elite sees the world the way you do. After you draw a geometric motion zone covering the area you want to see, your Ring camera focuses on that area. The Ring device then monitors the area you've customised f...

  • Setting up your Ring Video Doorbell Elite in the Ring app

    Setting up your Ring Video Doorbell Elite in the Ring app is simple. Simply scroll down for a step-by-step guide. 1. Download the Ring app To download the Ring app: On your mobile device, go to the App Store (for iOS devices) or the Play Store (for Android devices) Search for “Ring” Downloa...

  • Installing your Ring Video Doorbell Elite

    Safety and compliance information for Ring Video Doorbell Elite. Before setting up your Ring Video Doorbell Elite in the Ring app, you will have to install Ring Video Doorbell Elite in your wall. Scroll down for a step-by-step guide.  Step One - Connect the Video Doorbell Elite Power Ki...

  • Installing the Ring Elite Power Kit

    Question: How do I install my Ring Elite Power Kit? Answer: Installing the Ring Elite Power Kit is a simple process. This article will give you step-by step instructions on how to do so. 1. Install Ring Video Doorbell Elite in your wall, before performing set up in the Ring app. Click here for m...

How to Fix
  • Ring Video Doorbell Elite setup failing due to an internet issue

    If you're having a problem setting up your Ring app, it's possible you are experiencing a problem with your internet connection. This can take two forms:  Your internet is not communicating with the mobile device, PC, or Mac you're using to access the internet. Your internet is not communicating...

  • Ring Video Doorbell Elite setup mode

    While setting up Ring Video Doorbell Elite, you'll be asked to put the device into setup mode. In order to put the device into setup mode, remove the faceplate press and release the black button on the upper right face of the Ring Video Doorbell Elite.  How do I know that my Ring Video Doorbell E...