Customer Care
  • How to Chat with Ring Customer Support

    Our Customer Support Team is available to chat during business hours Monday to Sunday from 8AM - 8 PM GMTTap the button below to start chatting. Chat with Us Hours: 8AM - 8 PM GMT   How Chat Works Tap the "Chat with Us" button to open chat. We'll prompt you to input details about you...

  • How Ring protects your accounts from a third party (non-Ring) data breach

    Privacy, security, and user control are foundational to Ring. That’s why we’re always looking for ways to help keep your account secure. If you’ve received a message that the password you use for your Ring account has been compromised and you need to immediately change it, that’s because Ring det...

  • Ring devices software security updates

    Ring Security Cameras, Ring Video Doorbells, Ring Alarm Base Station and Ring Chimes receive guaranteed software security updates until at least four years after the device is last available for purchase on our websites. The security of your device is a top priority. Your Ring Camera, Ring Doorbe...

  • Generating a verification code for Customer Support

    Learn how to generate a code to verify your identity when speaking to our Customer Support team. Customer support verification only takes a few seconds and will authorise your agent to bring up your account while you're waiting, saving you valuable time when your agent comes on the line.  To veri...

  • Contact us

    See helpful DIY troubleshooting   Hours: 8am-8pm (Monday to Sunday) Hours: 8am-8pm (Monday to Sunday) Hours: 24/7   Call Us To call us, find your country in the list below.   United States 1 800 656 1918 Argentina 0800 222 0656 Australia 61 2 8294 9169or 1 3...

  • Ring Video Doorbell and Security Camera FAQ

    If you have general questions about Ring Video Doorbells, Security Cameras, Ring Protect subscription plans and more, read the FAQs below. Learn how to find out which Ring device you have using the Ring app. Find out what to do if your Ring device's battery seems to be draining too fast. Ge...