General Information on Ring Protect Subscription Plans

The Ring Protect Plan is a subscription that gives you access to paid features for Ring devices such as video doorbells, cameras, alarm, and Car Cam. With a Ring Protect Plan, you can save, review, and share video recordings1 from your Ring devices to your Ring account.

Without a Ring Protect Plan, you can still view real-time video for Ring doorbells and cameras and answer doorbell notifications when they happen, but you don’t get video recordings of those events.

Types of Ring Protect Plans

There are three Ring Protect Plans available for home devices, and one Ring Protect Plan available for Car Cam.

  • Ring Protect Basic
    Video recording for one Ring doorbell or home camera. Activate digital features, including notifications and in-app arming/disarming, for your Ring Alarm or Ring Alarm Pro device.*
  • Ring Protect Plus (most advanced video features)
    Video recording for all Ring doorbells and home cameras at one location. Activate digital features, including notifications and in-app arming/disarming, for your Ring Alarm or Ring Alarm Pro device.*
  • Ring Protect Pro
    The ultimate Ring home security subscription. Unlock additional benefits for all your compatible home devices and the option to enroll in 24/7 Alarm Professional Monitoring2 for Ring Alarm or the Ring Alarm Pro device for one location.
  • Ring Protect Go
    Add LTE connectivity to your Ring Car Cam, a dashboard security camera, to unlock more features and stay connected wherever you go.

Upgrading your Ring Protect Plan

A Ring Protect subscription may be purchased on a monthly or yearly basis.

If you have a Ring Protect subscription, you can upgrade or change your plan at any time:

  1. Log in to your Ring account on Ring.com.
  2. Select Upgrade your Plan.
  3. Compare all plans and features on the directed page.
  4. Select your plan and follow the on-screen instructions.

To subscribe to a Ring Protect Plan:

  1. Log in to your Ring account on Ring.com.
  2. Select your plan.

For detailed instructions on how to subscribe, see How to Subscribe to the Ring Protect Plan.

Once purchased, your subscription will automatically renew and continue until you choose to cancel it, which you can do at any time from your account on Ring.com. Learn how to cancel.

Get a 30-day trial when you register a new device

Whenever you register a new device on your Ring app, you automatically start a 30-day Ring Protect trial4 (unless you’re already a subscriber at the same location of the new device). With this trial, you can try all Ring Protect plan features available for your device, including 10% off select Ring products on Ring.com (USA, Canada, UK, EU, Australia or New Zealand).

During the Ring Protect trial period, you get video recording for your cameras and doorbells and professional monitoring for Ring Alarm. Video recordings are only stored for the duration of your trial, unless you subscribe to a Ring Protect plan. To keep important videos, download them from the Ring app or your account on Ring.com before your trial ends. Learn more about the Ring Protect Trial.

Costco bundles and the Ring Protect trial

If you purchased a Ring device through Costco, then your trial period may be longer than 30 days. With a Ring Protect trial through Costco, you’ll receive the same benefits as the standard 30-day trial, except these benefits will last through the duration of your trial period. To learn more, see Ring Protect Plan and Costco Bundles.

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Frequently Asked Questions

How do I use the Ring Protect 10% device discount?
You can use your Ring Protect discount on eligible devices. Visit this article for more information. Terms and conditions apply.

How can I compare all benefits for a Ring subscriptions?
You can browse our Protect Plan benefits and more at https://ring.com/protect-plans.

How do I cancel a Ring subscription?
You can cancel a Ring subscription for any reason from your account on ring.com. For instructions, visit this article.

What devices qualify for the extended warranty in Plus and Pro?
Ring Protect Plus and Pro subscribers have access to an extended warranty from SquareTrade, an Allstate company. SquareTrade/Allstate terms are available here. Under the extended warranty terms, your Ring device may be eligible for replacement if it experiences electrical or mechanical failure during normal use.

Eligibility requirements

  • You must have a subscription to Ring Protect Plus, Plus (1st Gen), or Pro, if the Ring device was under the 1-year manufacturer’s warranty period at the time you added the device to your Protect Plus/Pro Plan
  • Your Ring Protect subscription must not have any lapse in coverage.
  • Your Ring device is not currently covered under another warranty, insurance policy, or service contract.
  • Devices were still under the manufacturer’s warranty at the time your eligible Ring Protect subscription was purchased.
  • Non-Ring and third-party devices are not eligible for the extended warranty.

You may purchase a standalone Allstate Plan by going to www.amazon.com and searching for an Allstate Plan.

*Ring Alarm and all Ring Alarm accessories require a subscription for digital notifications, in-app features, digital arming/disarming, and integration with other Ring, Echo, and third-party products. Subscription sold separately. View ring.com/protect-plans for pricing and details.

Your Ring videos that are stored in the cloud are stored temporarily, up to 180 days in the US. Changing your video storage time will only affect videos that are recorded after you adjust your storage time setting. Check Ring Protect Subscription Plans for more information.

A compatible Ring Protect subscription is required to enroll in the Ring Alarm professional monitoring service. Professional monitoring service is available only within the U.S. (all 50 states, but not U.S. territories) and in Canada (excluding Quebec). Ring does not own its own professional monitoring center. Smoke and carbon monoxide monitoring is not available for commercial properties.

3 A Ring Protect Go subscription, sold separately, is required to use Live View, Two-Way talk, Real-Time Notifications, and GPS Locator over LTE when the Car Cam is away from home wifi, and to use the Cloud Highlights (including Cloud Highlights for Traffic Stop) feature. Ring Protect Go is only available in the U.S.

4 Free trial is not applicable for locations with an existing Ring Protect Plus or Protect Pro subscription. Terms and limitations apply. See Ring Protect Subscription Plans for more information.

 

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