Use this guide to set up your Ring Floodlight Cam security camera in the Ring app.
Note: If you get an error message that says your device was previously owned, try the procedure for manual install to set up your device.
Download the Ring app
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Log in or create a new accountIf this is your first Ring product, you will be asked to create an account. If you already have an account, simply log in.
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Set up your deviceTap Set Up a Device > Security Cameras. |
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Scan the QR code on your Ring deviceYou can scan the QR code on your Ring device or product packaging via the Ring app.
If you're having issues with the QR code, follow these steps first.
If you're still having issues, follow these steps.
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Specify your locationIf this is your first time setting up a Ring device, you will be asked to share your phone’s location to pinpoint your location. Allowing the app to see your location will help you enter your address. Enter your address information, then confirm it. If you set up a location before, you can select it from the list of your locations. Note: Without a specific location, certain features of your Floodlight Cam will not work properly. |
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Name your deviceSelect a specific name for your Floodlight Cam to distinguish it from other Ring devices on your account. You can choose one of the default names that are suggested, or you can enter your own by tapping Custom… at the bottom of the list. |
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Follow the physical installation steps in the Ring appFollow the steps in the Ring app to physically install your Floodlight Cam. |
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Put your Floodlight Cam in setup modeHold-and-release the button on top of your Floodlight Cam. When the light starts blinking white, tap Continue in the Ring app. |
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Connect to your Ring deviceiOS: Tap Join when the Ring app asks to join the Ring wifi network. Android: Your device should automatically connect to the Ring wifi network. If your device does not automatically connect to the Ring wifi network, or if you chose to continue without scanning in step four, please follow the steps below.
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Connect your Floodlight Cam to wifiHave your wifi password ready.
Note: After connecting to your wifi network, your Floodlight Cam may update its internal software. While performing an update, the light on the bottom of your device will flash white. When the white light stops flashing, you can tap Continue in the Ring app and begin using your Floodlight Cam. |
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Test your deviceOnce your Floodlight Cam has completed its update and setup, configure your camera's motion zones, then open Live View to test your camera. |
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