Important:
The name of Video Doorbell Pro has changed to Wired Doorbell Plus. All the great features of your Video Doorbell Pro are still the same. If you purchased a Wired Doorbell Plus, you can use instructions for Video Doorbell Pro.
You may want to get a compatible wedge kit accessory to properly position your Ring Video Doorbell Pro if you're installing it on a house with siding or in a house where the door is atop a set of stairs. This helps capture important motions while minimizing "false positive" motion alerts.
Tap here to find the name of your Ring doorbell and compatible accessory.
Understanding your Ring Video Doorbell Pro's point of view
Your Ring Video Doorbell Pro uses the camera mounted on the front to get a wide view of your surroundings and detect motion. By comparing the pixels of the images, it can detect motion when the pixels change inside your user-selected Motion Zones.
Positioning your Ring Video Doorbell Pro
You can position your Ring Video Doorbell Pro so the Motion Zone camera can see as much of the area you want to cover.
Dealing with siding when mounting your Ring device
If your house has siding, consider the angle of the siding when mounting your Ring Video Doorbell Pro. Mounting the Ring Video Doorbell Pro on siding will point the Ring Doorbell up, making it more likely to catch passing traffic than visitors.
If you mount your Ring Video Doorbell Pro on siding, a wedge kit will properly angle your Ring video doorbell.
Dealing with stairs
If your door is above ground level with stairs leading up to it, this can cause your Ring Video Doorbell Pro to miss visitors walking up your stairs and get possible motion alerts from passing traffic.
To avoid this, you can try using a wedge kit to lower the angle of your Ring video doorbell.
