Ring Video Doorbell Pro Information

Learn about the features, specifications and installation process for Ring Video Doorbell Pro.

Ring Video Doorbell Pro is Ring’s ultra-slim design video doorbell with a variety of advanced features. The Video Doorbell Pro offers Advanced Motion Detection, 1080p video, Two-Way Talk & Quick Replies, Color Night Vision and Alexa Greetings. With Ring’s advanced doorbell, you can check in on your front door anytime, from anywhere, and can see and speak to visitors at your door in real-time using your Ring app or Alexa-enabled device.

With Video Doorbell Pro, you’ll always be connected to your home, so you can watch over your property and answer the door from anywhere.

Features

  • 1080p HD Video with Live View
  • Two-Way Talk & Alexa Greetings
  • Pre-Roll Video
  • Hardwired connection
  • Advanced Motion Detection
  • Customizable Privacy Settings
  • Color Night Vision
  • Alexa Greetings
  • Lifetime Theft protection

*Ring Protect subscription required for Alexa Greetings, recording, and saving videos. Subscription sold separately. Learn more about Ring Protect.

Alexa Greetings

Alexa Greetings is a voice service available for Video Doorbell Pro customers with any Ring Protect Plan in the U.S. You can enable Alexa Greetings to greet visitors, take messages, and provide specific instructions on where to leave packages. Requires a Ring Video Doorbell Pro or Ring Video Doorbell Pro 2.

Learn more about Alexa Greetings.
Learn more about using Ring devices with Alexa.

Ring Video Doorbell Pro

  Ring Video Doorbell Pro 
Size

4.5in x 1.8in x 0.78in

(11.43cm x 4.67cm x 2.03cm)

Features Two-Way Talk, Live View, Motion Alerts
Power Hardwired, Requires a transformer (included in some regions): 16-24VAC, 50/60HZ
Faceplate One faceplate
Wifi connectivity 802.11 a/b/g/n 2.4 & 5GHz
Video Resolution 1080p HD video
Field of view 160 degrees horizontal, 90 degrees vertical
Aspect Ratio 16:9
Color Night Vision Yes
Color Pre-Roll Yes (with Ring Protect Plan)
Motion Detection PIR Sensor
3D Motion Detection No
Bird's Eye View No
Motion Zones Customizable motion zones
Quick Replies Yes
Alexa Greetings Yes (with Ring Protect Plan)

 

Product specs

Out of the box, the Ring Video Doorbell Pro comes with the following:

  • Ring Video Doorbell Pro
  • Satin Nickel faceplate
  • Installation hardware and tools
  • User manual & Quick-start guide
  • Security sticker

Compatibility & usage

Ring Video Doorbell Pro works with any other Ring device is completely compatible with Echo devices.
It’s also water resistant and rated for temperatures from -5°F to 120°F.

Learn more about Ring devices in extreme temperatures.

Internet requirements

Ring Video Doorbell Pro is compatible with a/b/g/n wifi networks operating on 2.4 GHz or 5 GHz frequencies.

We recommend a high-speed internet connection.

Data usage and recording plans

Ring Video Doorbell Pro will only use data when it’s activated by an event, recording an event, or when you access Live View on the Ring app. If the Video Doorbell doesn’t detect motion or isn’t activated with the app, it won’t use your data.

Video recording requires a subscription to any Ring Protect plan, an optional service that allows you to view, save and share video.

Learn more about Ring Protect.

Installation

In the product packaging, there are long mounting screws and security screws. The mounting screws are used to affix the mounting bracket to your door or wall. Once the device is installed, use the screwdriver to tighten the security screws into the bottom of the Ring Video Doorbell Pro faceplate to help deter theft.

For your safety, use only the short security screws under the faceplate. Using any other type of screw could damage the battery and create a potential fire hazard.

Video Doorbell Pro can be adjusted to angles optimal for your home through the use of a Wedge Kit or Corner Kit (included).

Purchases, refunds and warranties

Purchases
The Video Doorbell Pro is available for purchase on Ring.com and other major retailers.

Refunds
You have 30 days from the date you received your device(s) to request a full refund. You are responsible for covering the cost of return shipping.

Warranty
Ring offers a 1-year parts and lifetime theft protection warranty for your doorbell.

Learn more about our Limited Warranty and Theft Protection Plan.

Theft protection

If your Ring Video Doorbell is stolen, we’ll replace it for free. Simply fulfill the reporting requirements, and we’ll ship you a replacement Video Doorbell Pro 2.

Learn more about Ring's theft and replacement policy.

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