How to Chat with Ring Customer Support

Our Customer Support Team is available to chat during business hours Monday to Sunday from 5AM - 9PM MT (US)
Tap the button below to start chatting.

Hours: 5AM - 9PM PT


How Chat Works

  1. Tap the "Chat with Us" button to open chat.
  2. We'll prompt you to input details about your issue, and we'll suggest a few solutions.
  3. If you still can't find the solution, we'll connect you to a live Customer Support Associate during business hours.
  4. If you are attempting to chat outside business hours, you can still use the chat window to get automated suggestions to fix your issue.


Join Our Community

Share feature requests, get help, and discuss the latest in security with your fellow users on Ring's first neighbor-to-neighbor community forum.