Charging a Back-Up Battery for Your Stick Up Cam Plug-In (3rd Generation)

You can purchase a back-up Quick Release Battery Pack for your Ring Stick Up Cam Plug-In in case you lose power for any reason. The Ring app will notify you when the battery is getting low.

Learn how to change power modes in the Ring app.

How to charge your Stick Up Cam's battery

  1. Open the battery compartment by twisting the battery cover counter-clockwise to unlock, then removing it from your Stick Up Cam. 
  2. Connect any micro-USB charger to the charging port in the battery. During charging, both the red and green lights will illuminate. Your battery is fully charged when only the solid green light is on.
  3. Slide the fully charged battery back into Stick Up Cam until it clicks in place. 
  4. Place the battery cover back onto your Stick Up Cam.

Use a common micro-USB cable, such as the orange one included in your Ring box. Simply plug it into any USB power source. The battery can take around 5-10 hours to fully charge depending on whether the USB cable is plugged into a USB port or a wall outlet.

To see your battery charge percentage in the Ring app:

  1. Tap the menu (☰)
  2. Tap Devices
  3. Tap the doorbell or camera you want to check
  4. Tap Device Health
  5. Check the percentage under Battery Level

The battery charge percentage will not change in the Ring app until the newly-charged battery is reinserted into the device.

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