Using the Snapshot Capture Feature

Get the most out of Snapshot Capture¹ by learning how to activate, view, delete, download snapshots and change the frequency with which snapshots are taken.

Important
Snapshot Capture¹ is an exclusive feature from the Event History Timeline in the Ring app. Snapshots cannot be viewed from the Ring website.

How to enable Snapshot Capture

1. Open your Ring app.
2. Tap the menu (☰).
3. Tap Devices.
4. Tap the desired device.
5. Tap Device Settings.
6. Tap Snapshot Capture.
   1. Toggle on the Snapshot Capture feature to activate.
   2. Select Snapshot Frequency time.
7. Tap Save in the upper right.

How to view snapshots

1. Open your Ring app.
2. Tap the menu (☰).
3. Tap Devices.
4. Tap the device whose snapshots you wish to view.
5. Tap Live View.
6. Scroll to the left to see previous snapshots.

How to delete snapshots

Filter for the snapshot you would like to delete quickly and easily by getting more information about Event History Timelines.

1. Open your Ring app.
2. Tap the menu (☰).
3. Tap Devices.
4. Select the device whose snapshots you wish to delete.
5. Review the Event History.
6. Tap Actions.
7. Select the snapshot you want to delete.
   • Tap Delete to remove the selected snapshot.
   • Tap Delete All to remove all of the snapshots.
8. Tap Delete to confirm you want to remove the snapshot.

How to download snapshots²

1. Open your Ring app.
2. Tap the menu (☰).
3. Tap Devices.
4. Tap the desired device.
5. Tap the Event History tile.
6. Tap the menu (•••) for the snapshot you wish to download.
7. Tap Download from the menu.

How to change the frequency of snapshots captured

1. Open your Ring app.
2. Tap the menu (☰).
3. Tap Devices.
4. Tap the desired device you want to change.
5. Tap Device Settings.
6. Tap Snapshot Capture.
7. Select the frequency with which snapshots will be taken.
8. Tap Save.

Snapshot Capture and device battery life
Increasing the snapshot frequency on a battery-operated device will reduce battery life.

¹ Ring Protect subscription required to use this feature. View ring.com/protect-plans for pricing and details.
² Snapshot Capture photos in the cloud are stored up to 7 days.