How to Physically Install your Ring Video Doorbell Pro

Install your Ring Video Doorbell Pro by watching this video or following the step-by-step instructions.

Note: Refer to your local laws and building codes before performing electrical work. You may be legally required to obtain a permit and have a qualified electrician install your device for you.

How to set up your Video Doorbell Pro in the Ring app

Remove your existing doorbell button

WARNING: Electrical shock hazard. Before you begin installation, disconnect power to the installation area with your circuit breaker or fuse box. Always use caution when you handle electrical wiring.

1. Turn off power at the breaker.
2. Remove the button on your existing doorbell and disconnect the wires.

Install your Pro Power Kit 

1. Remove the cover to your in-home doorbell chime kit. 
2. Verify that it is compatible with the Ring Video Doorbell Pro by following these steps.
3. If your chime kit isn’t compatible, tap here to learn how to bypass it.
4. Verify your transformer has an output of at least 16V 30VA (40VA max) and 50/60 Hz.
   • If it doesn't, you can get a replacement transformer and follow these steps to install it.
   • Alternatively, you can get a plug-in adapter to power your doorbell with an outlet. Tap here to learn how to install the adapter.
     

     Note: Do not use a halogen or garden-lighting transformer or a DC transformer/power supply.

5. Install your Pro Power Kit or Pro Power Cable (pictured below). Scroll down to the link that applies to you and follow the steps on that page.

• • Learn how to install the Pro Power Kit.

• Learn how to install the Pro Power Kit V2.

• Learn how to install the Pro Power Cable.

Mount your Ring Video Doorbell Pro

1. Remove the device’s faceplate.
2. If mounting on a masonry surface, place your Video Doorbell Pro where you want to mount it and mark pilot holes. Then, drill holes where you've marked the holes and insert the anchors.
3. Connect the wires to the screws on the back of the device.
   • It doesn't matter which order the wires are connected.
   • Be sure the wires don't touch each other.
   • Be careful of over-tightening these screws as well.
4. Place the device against the wall. Make sure that it is level, then drive the screws in.

Note: The Ring Video Doorbell Pro will never require a diode to be installed. 

Set up the doorbell in the Ring app

1. Double check each portion of your wiring and then turn the power back on.
   

   Note: The device will require up to an hour to charge its internal power cell. After it has been charged, the device will automatically move into setup mode.

2. Now that the device has been installed, set it up in the Ring app.

Attach the faceplate

1. Place the faceplate on the doorbell and ensure it is secured to the device.
2. Install the security screw at the bottom of the device.