How to Set Up a Pet Tag in the Ring App

Learn how to set up Pet Tag, a metal pet ID tag with a QR code on the back that links to a Pet Profile. It can be attached to a pet's collar to help reunite a lost pet with their owner.

Important
To set up a Pet Tag for your pet, you must first install the Ring app on your mobile device and create a Ring account if you haven't already.

How to set up your Pet Tag

To set up a Pet Tag in the Ring app, follow these steps:

1. Scan the QR code on the Pet Tag using your mobile device's camera. 
   • If you haven't set up a Pet Profile yet, you will be prompted to create one.
   • If you've already set up one or more Pet Profiles, simply choose the one you'd like to link the tag to, then follow the prompts.
2. Complete your Pet Profile.
3. Place the Pet Tag on your pet’s collar.

On your Pet Profile, you’ll see your linked Pet Tag and other information about your pet.

How does Pet Tag work?

Pet Tag is a metal ID tag for pets that attaches to a pet’s collar with an included keyring. There's a scannable QR code on the back that links to a digital Pet Profile that must be set up in the Ring app.

The Pet Profile displays important information about the pet such as name, health issues, medication, and dietary needs. Once linked, any time the QR code is scanned it will open the Lost Pet Flyer for the pet, which includes critical information from the Pet Profile.

The flyer has a Contact Owner button, which allows the person who scanned the tag to make a call or send a text message anonymously to the pet’s owner. For safety and privacy reasons, both the scanner and the pet owner’s names and phone numbers remain anonymous unless either party chooses to share their information to help reunite the pet with the owner.

How to contact the owner of a found pet with a Ring Pet Tag

You don’t need the Ring app to contact the owner of a lost pet.

If you’ve found a lost pet:

1. Scan the QR code on the back of the Pet Tag using your mobile device's camera.
2. If the pet owner has created a Lost Pet Flyer, tap Contact Owner to get in touch.
   
   • If the pet owner has not created a Lost Pet Flyer, you’ll see the Pet Profile. From here you can choose Contact Owner to get in touch (or Leave a Comment for the owner if you're logged in to your Ring account).