Accessories
  • Ring Chime (2nd Generation) Information

    The Ring Chime (2nd Generation) is an updated version of the Ring Chime (1st Generation). In addition to a stylish new design, Ring Chime's 2.4 GHz wifi connectivity will help you get notifications for any and all of your Ring devices. What is Ring Chime (2nd Generation)? The Ring Chime (2nd Gen...

  • Download the Manual - Ring Chime (2nd Generation)

    The Chime (2nd Generation) was designed for easy setup and use.  Click here to download the Chime (2nd Generation) manual. انقر هنا للحصول على النسخة العربية من الدليل.

  • Setting Up Your Ring Chime (1st Generation) in the Ring App

    Setting up your Ring Chime in the Ring app is simple. Simply scroll down for a step-by-step guide. Download the Ring app To download the Ring app: For iOS/Apple For Android devices Create or sign in to your account If this is your first Ring product, you will be asked to set up an account. To...

  • Linking Ring Devices to Chime or Chime Pro (1st Generation)

    Setting up a Chime or Chime Pro is a two part process: First, set up the Chime Pro in the Ring app. Then, connect a Ring device to the Chime Pro. Before linking a Ring device to Chime or Chime Pro, you will need to plug in your Chime and set it up in the Ring app. If you have a Chime, tap he...

  • Setting Up Chime Tones for your Ring Doorbell

    Select from a variety of Chime Tones in the Ring app for your Ring Alerts and Motion Alerts. To select your Chime Tone: Open the Ring app. Tap the menu (☰) left of the Dashboard. Tap Devices. Select the Chime that you want to adjust. Tap Audio Settings. Tap Chime Tones and you’ll see a list of ...

  • Ring Chime (1st Generation) Information

    Note: This applies to Ring Chime (1st Generation) and Ring Chime Pro (1st generation), which are no longer being sold on ring.com. Tap for more information on Ring Chime and Ring Chime Pro (1st generation) no longer being sold on ring.com. Ring Chime (2nd generation) is now available for purchase...

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  • Important Product Information for Chime Pro (2nd Generation)

                                                                                                                   FAILURE TO FOLLOW THESE SAFETY INSTRUCTIONS COULD RESULT IN FIRE, ELECTRIC SHOCK, OR OTHER INJURY OR DAMAGE. IMPORTANT PRODUCT INFORMATION (North America) Read all instructions and safet...

  • Ring Chime Pro (2nd Generation) Information

    The Ring Chime Pro (2nd Generation) is the updated version of the Ring Chime Pro (1st Generation) wifi extender. It features a new design, built-in nightlight, dual-band 2.4 GHz and 5 GHz wifi connectivity, and guided feedback during setup that helps you find the best location for your Chime Pro....

  • Setting Up and Linking Your Ring Chime Pro

    Learn how to set up Chime Pro and link it to your Ring devices at the same location. Setting up Chime Pro in the Ring app With Chime Pro, you can hear Chime Alerts when something happens on your Ring Video Doorbells and Security Cameras at the same location. From the Ring app main dashboard, t...

  • Using the Chime Pro Placement Test to Optimize Wifi

    Run the Ring Chime Pro Placement Test to find a location where it gets a strong wifi signal from your router, and is able to extend this to your Video Doorbells and Security Cameras. How to run the Placement Test Open the Ring app. Tap the menu (≡) on the top left. Tap Devices. Select the Chime...

  • How to Use Chime Snooze

    The Ring app will allow you to disable audio alerts from a Ring Chime or Chime Pro for a pre-set length of time. This Chime Snooze feature lets you silence your Chime speakers temporarily when needed without editing the Chime settings for all of your devices. Activating Chime Snooze Open the Rin...

  • Troubleshooting Your Ring Chime Pro (2nd Generation)

    The Ring Chime Pro is a combination wifi extender and internal doorbell that only works with Ring devices. It works best with devices that won’t be frequently moved, like a doorbell or stationary security camera. Most other wifi extenders are designed to work with one device and are unaware of ot...

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  • How to Get Started with Amazon Key Compatible Locks in the Ring App

    Amazon Key allows you to be key-free and unlock your Key compatible smart locks directly from the Ring app. Open your Ring app. Tap Set Up Device. Tap Locks. Choose the brand of lock you have. Follow the in-app instructions.

  • Installing your Solar Panel (USB-C) (2nd Gen)

    This article outlines the step-by-step process to install your Solar Panel (USB-C) (2nd Gen). Choose an install location with the most direct sunlight. If you are in the Northern Hemisphere, direct your Solar Panel toward the south. If you are in the Southern Hemisphere, direct your Solar Panel ...

  • Hardwired Kit for Cameras Installation Guide

    Hardware included: Tools needed: Shut off power at the breaker. Note: If your power system is classified as OVC Ill, please check the building "Distribution Panel", Ex switch panel has an installed Surge Protectors. Ensure that the surge protector is a UL 1449 certified Surge Protector to redu...

  • Reduce Battery Aging with Optimized Battery Charging

    Help extend the longevity of your camera and doorbell batteries by not keeping them fully charged all the time. Ring helps you do this by setting a charging limitation for all solar-powered doorbells and cameras, and plug-in and wired devices that also take a Quick Release Battery Pack. Certain R...

  • What is Cool Down Mode?

    Code: W6-01 Extreme temperatures and other conditions may cause your Ring video doorbell or security camera to overheat. When this happens, you’ll see an error message in your Ring app that says (Your Device) is in Cool Down Mode. For tips on how to prevent your Ring devices from overheating, ...

  • How to Set Up a Pet Tag in the Ring App

    Learn how to set up Pet Tag, a metal pet ID tag with a QR code on the back that links to a Pet Profile. It can be attached to a pet's collar to help reunite a lost pet with their owner. ImportantTo set up a Pet Tag for your pet, you must first install the Ring app on your mobile device and create...

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  • OnTech Professional Installation for Ring Products

    OnTech Smart Services provides installation support for select Ring products, with coverage in every US zip code, including Alaska and Hawaii.  Visit ontechsmartservices.com/ringinstall to see which Ring devices can be installed and book your installation appointment. Frequently asked questions ...

  • Learn How Amazon Home Services Installation Works

    Ring is proud to partner with Amazon Home Services (AHS) to help fully install Ring products in your home.  Frequently Asked Questions What is Amazon Home Services? Amazon Home Services (AHS) is a network of service professionals who are handpicked, trained, fully insured, and knowledgeable about...

  • Amazon Sidewalk Compatible Devices

    Amazon Sidewalk is a US-only shared network that helps wifi devices work better. Sidewalk bridges are devices that share a portion of your internet to enhance Sidewalk's encrypted low-bandwidth, low-power network. They help devices stay better connected at home and in your community. Learn more a...

  • Turning the Amazon Sidewalk Feature On or Off

    Learn how to adjust your Amazon Sidewalk feature setting online and in the Ring app.  Use this link if you want to check address coverage in your area.  What is Sidewalk? Amazon Sidewalk is a shared network that helps Ring devices stay online even when your internet is out. Sidewalk defaults to ...

  • Amazon Sidewalk Information

    Learn about Amazon Sidewalk, a US-only shared network that helps devices stay connected. Operated by Amazon at no charge to customers, Sidewalk can: Help simplify new device setup. Extend the low-bandwidth working range of devices. Help devices stay online even if they're outside the range of ...

  • Amazon Sidewalk Bridge Pro by Ring Setup Guide

    Welcome to the setup and installation instructions for Amazon Sidewalk Bridge Pro by Ring – the professional-grade bridge for businesses, municipalities, universities, and public services that helps extend connectivity to compatible Amazon Sidewalk devices in communities. This device must be inst...

  • Ring's X Line Product Information

    The X Line of products consist of bundles of existing Ring devices and services designed with the professional installer in mind. Each bundle is built around a Ring doorbell or security camera and includes a Ring Protect Lifetime Basic Plan along with a three-year limited warranty. This article w...

  • X Line Protect Lifetime Basic Plan and Warranty information

    Learn about the X Line of products, a bundle of Ring devices and services designed with the professional installer in mind. Each bundle is built around a premium Ring doorbell or security camera and includes a Ring Protect Lifetime Basic Plan along with a three-year limited warranty. What is the ...