General Information
  • FAQs for Astro Secure and Virtual Security Guard

    Virtual Security Guard works a bit differently on Astro for Business compared to Ring and ONVIF-enabled cameras. This article answers frequently asked questions about how Virtual Security Guard works on Astro for Business. For information on how Virtual Security Guard works on Ring and ONVIF-enab...

  • How Virtual Security Guard Works

    Virtual Security Guard¹ is a monthly subscription service from Rapid Response that provides live monitoring of camera motion events for the compatible, enrolled cameras at your home or business. Trained guards will monitor events when a person is detected and act accordingly on your behalf. This...

  • Virtual Security Guard FAQs

    Virtual Security Guard¹ is a monthly subscription service from Rapid Response that provides live monitoring of camera motion events for the compatible, enrolled cameras at your home or business. Trained guards will monitor events when a person is detected and act accordingly on your behalf. A su...

  • Requirements for Virtual Security Guard

    Virtual Security Guard1 is a monthly subscription service from Rapid Response that provides live monitoring of camera motion events for the compatible, enrolled cameras at your home or business. Trained Rapid Response guards will monitor events when a person is detected and act accordingly on you...

  • Managing Your Events for Virtual Security Guard

    Virtual Security Guard¹ is a monthly subscription service from Rapid Response that provides live monitoring of camera motion events for the compatible, enrolled cameras at your home or business. Trained agents will monitor events when a person is detected and act accordingly on your behalf. A sub...

  • Virtual Security Guard Setup Guide

    Virtual Security Guard¹ is a monthly subscription service from Rapid Response that provides live monitoring of camera motion events for the compatible, enrolled cameras at your home or business. Trained guards will monitor events when a person is detected and act accordingly on your behalf.A subs...

  • How to Use Indoor Cameras with Virtual Security Guard

    With a Virtual Security Guard subscription, trained security professionals can help protect select indoor sections of your property and request emergency services on your behalf. Guards will only monitor cameras that you explicitly enroll. You can enroll and unenroll cameras at any time from the ...

  • Pause Monitoring for Virtual Security Guard

    When to pause monitoring Note: Guards never monitor events while your system is Disarmed.With Virtual Security Guard, you can temporarily pause Events from being sent to guards while keeping your Ring system Armed. With a Virtual Security Guard subscription, you can use Snooze to pause monitoring...