General Information
  • Price Increase for Ring Protect Basic on March 11, 2024

    On March 11, 2024, the price of a Ring Protect Basic subscription increased from USD $3.99/month or USD $39.99/year to USD $4.99/month or USD $49.99/year (plus applicable sales tax).To verify your current plan and upcoming payment schedule, log in to your account at Ring.com. Frequently Asked Que...

  • General Information on Ring Protect Subscription Plans

    The Ring Protect Plan is a subscription that gives you access to paid features for Ring devices such as video doorbells, cameras, alarm, and Car Cam. With a Ring Protect Plan, you can save, review, and share video recordings1 from your Ring devices to your Ring account. Without a Ring Protect Pla...

  • Ring Protect Trial Information

    When you set up a new Ring video doorbell, camera, or alarm in the Ring app you will receive a 30-day Ring Protect Trial (unless you’re already a subscriber at the same location of the new device). During the trial period, you will have access to Ring Protect subscription benefits, such as video ...

  • Ring Protect Go Subscription for Car Cam

    Note: Car Cam and Ring Protect Go subscription are only available for purchase to US customers. Ring Protect Go helps you take the protection of your Ring Car Cam further with features like Live View, Two-Way Talk, recorded video with LTE connectivity, disturbance alerts, map location, and more -...

  • Ring Protect Pro Information

    Ring Protect Pro is a subscription plan for Ring Video Doorbells, Security Cameras, and Alarms. Ring Protect Pro offers all the benefits of Basic and Plus plans, and includes special features for Ring Alarm and Ring Alarm Pro. Ring Protect Pro features Professional Monitoring1 Alarm Cellular B...

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  • Ring Protect Pro Plan and Ring Alarm

    Learn about Ring Protect Pro, an optional subscription that covers video recording services for Ring devices. The Ring Protect Pro Plan also offers 24/7 Professional Monitoring,* Backup Internet, and more for your Ring Alarm or Ring Alarm Pro system (if it's available in your area). A 10% discoun...

  • Ring Protect Plus (1st Gen) Information

    If you were a Ring Protect Plus subscriber on September 28, 2021, your subscription is now called Ring Protect Plus (1st Gen)1. Your subscription costs the same, and you get to keep the benefits you had with Ring Protect Plus. To see if you’re eligible for Protect Plus (1st Gen), log in to your R...

  • 24/7 Backup Internet and Extra Data

    24/7 Backup Internet1 is a feature in Ring Protect Pro that provides internet connection to wifi-enabled devices during an internet or power outage. Backup Internet functionality is built into the Ring Alarm Pro, and it works like a router for your devices. To use Backup Internet, you need a Ring...

  • Ring Protect Plan and Costco Bundles

    Whether you're looking to purchase a special Ring bundle at Costco or have already purchased one, you may have questions on what specifically comes in your bundle. The following article answers common questions about purchasing Ring products at Costco. What are Costco Bundles?Costco bundles are s...

  • Ring Protect - US Sales Taxes

    Ring’s subscription services are subject to sales tax in certain U.S. states. Whether or not a state’s sales tax applies to Ring Protect Basic, Plus, or Pro is dependent on the particular state law.The Ring Protect advertised price does not include sales tax. In jurisdictions where sales tax appl...