Helpful Resources

What to Know
  • Ring Peephole Cam (Door View Cam) Information

    Ring Peephole Cam (Door View Cam) is a weather-resistant smart video doorbell with knock detection. It's designed for interior or exterior doors, that either: Already have a peephole. Do not have a screen door, glass door, or metal door in front of them. Frequently asked questions Can I use...

  • Understanding UL10C Regulation Compliance

    UL10C is one of several regulations enforced on fire doors and their hardware in the United States. Building codes require doors in certain buildings to be rated to UL10C in order to make sure the door helps prevent a fire from spreading within the building. Fire door requirements vary by locale,...

How to Use
  • Setting up Your Ring Peephole Cam (Door View Cam) in the Ring App

    Set up your Ring Peephole Cam (Door View Cam) in the Ring app with this step-by-step guide. Download the Ring app To download the Ring app: On your mobile device, go to the App Store (for iOS devices) or the Play Store (for Android devices) Download and install the Ring app on your mobile devi...

  • Installing Ring Peephole Cam (Door View Cam)

    Code: P1-67 Code: P1-68 Code: P1-77 Code: P1-101 Set up your Ring Peephole Cam (Door View Cam) with this step-by-step guide.  Quick Start 1. Download and open Ring app. Select Set Up a Device.2. Scan QR code with Ring app. Use this code or the one on your device to continue setup. Tool i...

  • Download the Manual - Peephole Cam (Door View Cam)

    The Ring Peephole Cam (Door View Cam) is designed for easy setup and use. To download the user manual for the Peephole Cam (Door View Cam), select it below. North American manual French Canadian manual انقر هنا للحصول على النسخة العربية من الدليل 

  • Charging the Battery for Your Ring Peephole Cam (Door View Cam)

    You only need one battery for your Ring Peephole Cam battery (Door View Cam) to work properly. However, you can purchase a second battery if you'd like to avoid downtime while your battery is charging. Use a common micro USB cable (an orange one is included in your Ring box). Simply plug it into ...

  • Peephole Cam (Door View Cam) Knock Detection Information

    One of the big differences between a Ring Video Doorbell and the Ring Peephole Cam (Door View Cam) is that the Peephole Cam (Door View Cam) is located in the middle of the door, where people aren't expecting a doorbell. Fortunately, the Peephole Cam (Door View Cam) has you covered with its knock ...

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How to Fix
  • Inspecting the Peephole Cam (Door View Cam) Flex Cable

    Identify the signs of a damaged flex cable and then inspect it to see if you need a replacement. Get instructions on replacing the flex cable. Damaged flex cable signs Depending on where the damage to your flex cable is, you may experience a variety of issues including: You're getting black vid...

  • Troubleshooting Unusual Peepholes During Peephole Cam (Door View Cam) Installation

    Common door dimensions The first thing to check when making sure you can install a Peephole Cam (Door View Cam) are the dimensions and potential obstructions on the door itself. The diagram below will show you the common door dimensions for which a Peephole Cam (Door View Cam) is engineered. Spe...

  • Replacing the Cable on Your Peephole Cam (Door View Cam)

    Extend the life of your Peephole Cam (Door View Cam) by replacing its cable by following these easy, step-by-step instructions. Important:Uninstall your Peephole Cam (Door View Cam), battery, and tightening nut from the indoor assembly and door hole adapter (if installed). Unplug the old cable On...

  • Peephole Cam (Door View Cam) Flashing Light Patterns

    Your Ring Peephole Cam (Door View Cam) has an LED light located on the front to show you the status of your unit. The meaning of the light flashes is in the chart below: Activity Flashing Light Pattern Flashing Light Image Ordinary Button Press LEDs around the button spin blue Attempting ...