Helpful Resources

What to Know
  • Setting Up Your Ring Video Doorbell 3

    Congratulations on your new Ring Video Doorbell 3! You've taken a big step forward in securing your home.  Tap if you need help setting up your Ring Video Doorbell 3 in the Ring app. Getting started 1. Run a Video Quality Test. The video below will give you information on how to test your video q...

  • Ring Video Doorbell 3 Information

    Whether at home or away, always know who's knocking with the Ring Video Doorbell 3 complete with enhanced features like Near Zone functionality, improved wifi, and improved energy efficiency. What are the features of Ring Video Doorbell 3? 1080p HD Video with night vision. Advanced Motion Detect...

  • Ring Video Doorbell 3 Chime Kit Compatibility List

    Check whether your existing doorbell chime kit is compatible with Ring Video Doorbell 3, from our list of tested and confirmed chimes. For your safety, only use an existing doorbell transformer within the range specified below or compatible Ring accessories to power your device.For connecti...

  • Firmware Updates for Ring Video Doorbell 3

    Ring devices are constantly being updated to improve efficiency, add new features, and upgrade security. When this happens, your device may need to update its firmware. This will usually happen automatically during set up. The Ring app will keep you notified on the progress of the firmware updat...

  • Important Information on Upgrading to a Ring Video Doorbell 3 or Ring Video Doorbell 3 Plus

    If you are upgrading your Ring Video Doorbell (1st Generation) or Ring Video Doorbell 2 to the Ring Video Doorbell 3, or Ring Video Doorbell 3 Plus, there's some important information you should be aware of related to using a digital chime.  When connecting to a digital doorbell, the Ring Video D...

How to Use
  • Download the Manual - Ring Video Doorbell 3

    Find the user manual for Ring Video Doorbell 3 in your language below. Click here for the North American English version of the manual. Click here for the French Canadian version of the manual.  Click here for the UK English version of the manual. Cliquez ici pour la version française du manuel. ...

  • Setting Up Your Ring Video Doorbell 3 in the Ring App

    Follow these steps to set up your Ring Video Doorbell 3 in the Ring app. Charge the provided battery Take the faceplate off the doorbell, and then remove the battery pack. Fully charge the provided battery by plugging it into a USB port using the provided orange cable. The battery is fully ...

  • Installing Ring Video Doorbell 3 with an Existing Doorbell

    Note: Set up your Ring Video Doorbell 3 in the Ring app before mounting it to your home.   1. Charge the provided battery. Fully charge the battery by plugging it into a USB power source using the provided orange cable. When only one of the two LEDs on the battery is lit, the battery is ...

  • Installing Ring Video Doorbell 3 Without an Existing Doorbell

    Physically install your Ring Video Doorbell 3 with this step-by-step guide. Note: Set up your Ring Video Doorbell 3 in the Ring app before mounting it to your door. Charge the provided battery Fully charge the battery by plugging it into a power source using the provided orange cable. The smal...

  • How to Connect Your Ring Video Doorbell 3 Directly to a Low Voltage Transformer (Without a Pre-existing Doorbell)

    If you don't have an existing doorbell, it's possible to connect a Ring Doorbell 3 directly to a low voltage 8-24V AC transformer designed for doorbell circuits. Note: Some important facts for people planning on using this optional alternate configuration for their Ring Video Doorbell 3.  The Ri...

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How to Fix
  • Using a Wedge Kit to Properly Position Ring Video Doorbell 3

    Since there are a total of ten different models, it's important to match the correct accessory with your Ring Video Doorbell. Tap here if you're not sure which Ring doorbell you have. If you're installing a Ring Video Doorbell 3 on a house with aluminum or cedar siding, or on a house where the do...

  • Positioning Your Ring Video Doorbell 3

    The proper positioning of your Ring Video Doorbell 3 depends on a number of factors including the layout of your yard, the distance from the front door to the street, objects within the Ring Doorbell's field of view, height of the door and more.  Your Ring Doorbell 3 sees the world in two ways. F...

  • Charging the Battery for Your Ring Video Doorbell 3

    Code: P1-67 Code: P1-68 Code: P1-77 Code: P1-101 You only need one battery for your Ring Video Doorbell 3 to work properly. However, if you want extended battery life or don't want to experience any downtime while charging the battery, a second battery is available for purchase. Use a common mi...