Helpful Resources

What to Know
  • Welcome to Your Video Doorbell (2nd Generation)

    Get started with your Video Doorbell (2nd Generation). Setting up your Video Doorbell (2nd Generation) in the Ring app. Run a video quality test Test your video quality both near your router and where you installed you Ring Video Doorbell (2nd Generation) to identify possible Internet speed or wi...

  • Ring Video Doorbell (2nd Generation) Information

    Know who’s there at home or while away with the Ring Video Doorbell (2nd Generation) boasting upgraded features like Near Zone motion detection, 1080p video, enhanced night vision, improved audio quality and more. Frequently asked questions What’s new about the Ring Video Doorbell (2nd Generation...

  • Ring Video Doorbell (2nd Generation) Chime Kit Compatibility List

    Check whether your existing doorbell chime kit is compatible with Ring Video Doorbell (2nd Gen) from our list of tested and confirmed chimes. For your safety, only use an existing doorbell transformer within the range specified below or compatible Ring accessories to power your device.For c...

  • Ring Solar Charger for Video Doorbell (2nd Generation) Information

    Ring Solar Charger for Video Doorbell (2nd Generation) is a solar power source that can be mounted behind your Ring Video Doorbell (2nd Generation). Ring Solar Charger is convenient power to help charge and extend the battery life of your Video Doorbell (2nd Generation). Find out which Ring devic...

How to Use
See all 7 articles

How to Fix
  • Charging Your Ring Video Doorbell (2nd Generation)

    Code: P1-77 Code: P1-101 To charge the battery for your Ring Video Doorbell (2nd Generation) (previously sold as Ring Video Doorbell 2020 Edition), use a common micro-USB cable, such as the one included in your Ring box. Simply plug it into any USB power source. Your doorbell can take around 5-...

  • Positioning Your Ring Video Doorbell (2nd Generation)

    The proper placement of your Ring Video Doorbell (2nd Generation) depends on a number of factors including the layout of your yard, the distance from the front door to the street, objects within the Ring Doorbell's field of view, height of the door and more. Your Ring Doorbell sees the world in ...

  • Using a Wedge Kit to Properly Position Ring Video Doorbell (2nd Generation)

    Since there are a total of ten different models, it's important to match the correct accessory with your Ring Video Doorbell. Tap here to confirm your doorbell type to match with the correct accessory. Solar chargers, Wedge Kits, and Corner Kits Solar chargers can be used with a Wedge Kit or a Co...