How to Fix
Using a Wedge Kit to Properly Position your Ring Video Doorbell
Learn how and when to use a Wedge Kit to angle your Ring Video Doorbell. If you're installing a Ring Video Doorbell on a house with aluminum siding or on a house where the door is at the top of a set of stairs, you can use a Wedge Kit to properly position the device. This will help catch visitor ...
No Audio From Your Mobile Device to Doorbell
If you can hear audio from your Ring Doorbell on your phone, but no sound is traveling from your phone to the Ring Doorbell, it is possible that the Ring app does not have access to your microphone. Follow the steps below for iOS (Apple) or Android to enable notifications. iPhone and iOS - Appl...
Ring Video Doorbell (1st Generation) Setup Mode
Learn about Setup Mode for your Ring Video Doorbell (1st Generation). Note:This article applies to the Ring Video Doorbell (1st Generation). Find information for Ring Video Doorbell (2nd Generation). What is Setup Mode? When setting up your Ring Video Doorbell (1st Generation), you'll be asked t...