General Information
  • Ring Alarm Security System FAQs

    Ring Alarm is an affordable and comprehensive DIY home security system. Start with a Security Kit that includes a Base Station, Keypad, Contact Sensor, Motion Detector and Range Extender. Add components to meet your security needs and the size of your home.  Equipped with battery backup, Ring Ala...

  • Getting Started with Your Ring Alarm System

    Download the Ring Alarm (1st Generation) setup guide.Download the Ring Alarm (2nd Generation) setup guide. Your Ring Alarm Kit Your five or seven piece Ring Alarm Kit includes: Base Station, Keypad, Contact Sensor(s), Motion Detector(s) and a Range Extender. Do not pull out all of the tabs at onc...

  • Getting Started - Setting Up and Registering Your Base Station in the Ring App

    Add your Ring Alarm Base Station to your Devices in the Ring app to begin setting up your Ring Alarm system. Download the Ring app Go to the App Store or Google Play. Download and install the Ring app on your mobile device. Create or log in to your account If this is your first Ring product, y...

  • Managing Your Alarm Devices in the Ring App

    Once your Ring Alarm Base Station is set up and your Ring Alarm devices are connected to the Base Station, you can start installing your sensors and detectors. Adding and removing Alarm Devices from the Ring app To add an Alarm device: Open the menu, then tap Devices. Tap Set Up a Device (+)....

  • Placing Contact Sensors and Motion Detectors

    Ring Alarm devices are the hardware accessories you'll use to set up your security system. They include the following: Contact Sensor: Contact sensors are two-part devices connected by a strong magnetic field. They are placed on doors or windows. When the alarm system is armed, they will trigge...

  • Getting Started - Understanding the Emergency Process

    When your Ring Alarm siren is triggered during an emergency, it's important to understand the sequence of events that happen. The more you're prepared for an emergency, the less time it will take to get you and your family the help you need. The Ring Alarm Phone Number First, it's important to ad...

  • What to Know if Your Ring Alarm Goes Offline

    Learn about the emergency systems your Ring Alarm uses to continue to protect your home even if circumstances arise that would ordinarily knock the system offline. Note: If the Base Station goes offline, you will be unable to access or control your devices through the app,1 but your device will r...

  • Ring Alarm FAQs

    Find useful links, learn how to adjust settings in-app, and pick up tips on how to best pair Ring devices for Ring Alarm. Where should I install Ring Alarm security devices? How do I install Contact Sensors on different types of surfaces? Learn how to decide where to place your Contact Sensors an...

  • Family Safety Plans

    While having a Ring Alarm is certainly an important element of family safety, it's also vital to have a family safety plan. It's extremely important that everyone knows what to do if your Ring Alarm warns you about a fire, carbon monoxide leak (available with First Alert products), or if an intru...

  • How to Find Your Wifi Password

    If you’ve never changed the default password on your wifi router, you can try checking the bottom or side of your router for a label with the default password listed.  If your wifi password isn't on the bottom of your router: How to find your password on a Mac To find your saved password on a Ma...

  • How to Factory Reset Your Ring Alarm Devices

    If you ever get stuck while troubleshooting your Ring Alarm devices and need to factory reset any of them (as a last resort), you can use the instructions below: Contact Sensor (1st generation) Contact Sensor (2nd generation) Motion Detector (1st generation) Motion Detector (2nd generation) K...

  • Ring Alarm in Canada

    Learn about the Ring Alarm features that are available in Canada. With the exception of Quebec, Ring Alarm products and related services will be available in every Canadian province and be usable in any town in the country. Learn more about Ring Alarm in Quebec. Professional monitoring When you ...

  • Ring Alarm System Unavailable in Quebec

    Ring Alarm and professional monitoring are available in all provinces in Canada except Quebec. The following article answers many of the frequently asked questions about Ring Alarm and Ring services in Quebec. Is the Ring Alarm available in Quebec? No. The Ring Alarm product is not currently avai...