Frequently asked questions What is classified as a Device? Devices are the sensors, motion detectors, keypad, or any other piece of equipment that you attach to your Base Station.  Is the Base Station necessary? Yes. The Base Station is necessary for the Ring Alarm to function.  Are the sensors b...

What is the Ring Alarm Security Kit?The Ring Alarm Security Kit is a DIY home security system that works on any house or apartment. It comes with the following: Base Station, the brains of the system containing a 104 dB siren.* Contact Sensor, ideal for securing individual doors and windows. Mo...

If your siren is triggered in your home or business, the Ring Alarm and Ring Alarm Pro Base Station siren will sound for 10 minutes and then turn off. If you disarm* your Ring Alarm before 10 minutes, the siren will turn off immediately. Note: Ring Alarm and all Ring Alarm accessories require a s...

You can set any Ring Camera device to start recording the instant your Alarm is triggered. When your Ring Alarm or Ring Alarm Pro system is triggered, every second counts and there’s no guarantee that an intruder will be in front of a camera when the time comes.  Note: Ring Alarm and all Ring Ala...

Successfully set up Ring Alarm devices even if you’ve accidentally pulled all the battery tabs with these easy-to-follow steps. Contact Sensor (1st gen) and Motion Detector (1st gen) First, remove the cover and take out the battery. Next, add the devices, one at a time. Open the Ring app. Tap...

Learn best practices on how to replace the battery of your Contact and Motion Sensors. For additional information on the current state of a particular device’s battery, controls, history, and battery power levels, visit the device’s Device Health page in the Ring app. Battery Level: If a device ...

One of the most important pieces of information you'll need to use when working with your Alarm is your four-digit access code. This article will explain what an access code is, how to create one, change one, and give one to others when providing access to your Ring Alarm system. What is an acces...

When setting up your Ring Alarm or Ring Alarm Pro system, it's important to understand how your devices communicate with one another so that your Alarm components can use the strongest signal possible.  What is Z-Wave? Z-Wave is a wireless communication protocol that your Ring Alarm devices use t...

Occasionally we need to make firmware updates to the devices on your Ring Alarm or Ring Alarm Pro system. Firmware is software that runs on devices, and these updates help us improve the performance and stability of your Alarm system. Updating your firmware is simple and your home will remain sa...

Ring Alarm devices, along with most other Ring devices, come labeled with a unique QR code and 5-digit code. These codes are meant to be scanned during the device setup process. From the Ring app Dashboard, tap the menu (☰) then tap Set Up a Device to add a device to your Ring account. You'll fin...

Learn more about key technical specifications for Ring Alarm Devices like compatibility and battery life to ensure your Ring of Security performs at its best. Important!Actual performance of each Ring Alarm System and devices may vary based on outside factors like usage, location and environment....

Understand what impacts the performance of your wireless network so you can get the most out of your devices when adding a new system or expanding your existing one. Radio Frequency Interference What is Radio Frequency Interference and how does it affect my network?Radio Frequency Interference, a...