Preventing False Alarms
  • False Alarm Tips

    Click the links below for helpful false alarm tips for your Ring Alarm. Duress Code (Silent Alarm) - False Alarm TipsPanic Alarm - False Alarm TipsRing App SOS - False Alarm TipsFire and Carbon Monoxide Alarms - False Alarm TipsContact Sensor False Alarm TipsMotion Detector False Alarm Tips

  • Learn About the Duress Code for Emergencies

    The Duress Code enables users to request emergency dispatch silently via the Keypad. This feature is only available with Professional Monitoring.  WARNING!Only use your Duress code in an emergency.  The Duress code cannot be tested or canceled. Before you use it, please read this carefully. The ...

  • Panic Alarm - False Alarm Tips

    The Ring Alarm Panic feature is a way for Ring Alarm owners to instantly trigger emergency response through their Ring Alarm system. The Panic alarm can be triggered with the Ring Alarm Panic Button (1st Generation or 2nd Generation or the Ring Alarm Keypad.Make sure you know how the Panic Alarm ...

  • Ring App SOS - False Alarm Tips

    You can use SOS to request help in the event of an emergency situation using the Ring app.    Before you use it, please read this carefully. An SOS alarm can only be canceled by answering the first call from our monitoring center. You can’t cancel an SOS alarm from your Keypad or the Ring app. I...

  • Fire and Carbon Monoxide Alarms - False Alarm Tips

    Avoid false alarms from your Ring Smoke and CO Listener if you have smoke and carbon monoxide (CO) professional monitoring1 with these helpful tips. Cancel false smoke alarms over the phone, from the Keypad, or in the Ring app. You can now cancel a smoke alarm during the call with the Ring Moni...

  • Contact Sensor False Alarm Tips

    Discover useful setup tip for your Ring Contact Sensors to help you avoid false alarms. Review your Contact Sensor to ensure you've set it up your device correctly. Download the manual for Contact Sensor (1st Generation). Download the manual for Contact Sensor (2nd Generation). Use the righ...

  • Preventing False Alarms

    Learn how to prevent future false alarms from your Ring Alarm. Every room is unique, but consider the following:  Install your motion sensor: 7.5 feet high from the ground.   In the corner of a room facing into the middle.  Watch out for: Windows, heat sources, or air vents. Don’t install you...

  • Using Ring Alarm Motion Detectors With Pets

    Motion Detectors are a crucial part of your Ring Alarm System. However, homeowners with pets need to take extra considerations into their Ring Alarm system to help ensure their pets don't accidentally trigger the alarm when they're not home. How Ring Alarm motion detectors work The Ring Alarm Mot...

  • How to Prevent False Alarms

    False alarms can occur with any home security system. In this situation, the alarm is accidentally triggered and a dispatch request is made to the police or fire department when there is no actual security threat, fire, or carbon monoxide event.To lower the number of false alarms, many towns and ...