In-app support
  • Base Station FAQs

    Have questions about your Ring Base Station? Find out how to set up and register your Base Station in the Ring app and other common troubleshooting questions below. Ring Alarm Base Station - Setup and Use Setting Up and Registering your Base Station in the Ring App Troubleshooting your Base Stat...

  • Keypad Help & FAQs

    Get help and troubleshooting steps for your Ring Alarm Keypad (1st Generation and 2nd Generation) using the links below. Ring Alarm Keypad - Setup and use Setting Entry and Exit Delays Troubleshooting your Ring Alarm Keypad (1st Generation) Troubleshooting your Ring Alarm Keypad (2nd Generation) ...

  • Contact Sensor Help & FAQs

      Ring Alarm Contact Sensor - Setup and Use Troubleshooting Ring Alarm Contact Sensor (1st generation) Troubleshooting Ring Alarm Contact Sensor (2nd generation) Pulling Multiple Tabs While Trying to Set Up Devices Setting Entry and Exit Delay How to Install your Ring Alarm Contact Sensors on Dif...

  • Motion Detector Setup and Troubleshooting Links

    Use the articles below to help with setup and troubleshooting common issues with your device. Ring Alarm Motion Detector - Setup and Use Troubleshooting Ring Alarm Motion Detector (1st Generation) Troubleshooting Ring Alarm Motion Detector (2nd Generation) Motion Detector Sensitivity Settings Pul...

  • Outdoor Siren Help & FAQs

      Outdoor Siren setup and installation   Where should I mount the Outdoor Siren?    The Outdoor Siren communications test   Outdoor Siren power sources   Outdoor Siren settings for sound, LED, and Dusk to Dawn

  • Learn About Ring Alarm Range Extender

    Learn about getting greater range and network coverage for all security devices at your location with a Ring Alarm Range Extender. Select from the list below for your area of interest:  Setting up and Using the Ring Alarm Range Extender Managing your Devices in the Ring App Where to place your Ri...

  • Panic Button Help & FAQs

    Ring Alarm Panic Button Information Setting Up Your Panic Button in the Ring App Getting a Call from Ring’s Professional Monitoring Center Replacing the Battery in your Ring Panic Button Preventing False Alarms

  • Smoke & CO Listener Help & FAQs

    Ring Alarm Smoke & CO Listener* Information Setting Up Your Ring Smoke & CO Listener* in Your Ring App Troubleshooting Guide to Setting Up Your Smoke & CO Listener* Installing Your Ring Alarm Smoke & CO Listener* Testing your Ring Alarm Smoke & CO Listener* Getting a Call from Ring’s Professional...

  • Flood and Freeze Sensor Help & FAQs

    Ring Alarm Flood & Freeze Sensor Information Setting Up Your Ring Flood & Freeze Sensor in Your Ring App Using Automated Calls with the Flood & Freeze Sensor Setting a Chirp Tone for your Flood/Freeze Sensor

  • Monitoring and Permits

    Learn about monitoring and permits for your Ring Alarm. Understanding Monitoring Getting a Call from Ring’s Professional Monitoring Center Professional monitoring emergency response plans Guard Response Service Getting Emergency Alerts in Do Not Disturb mode Applying for Your Alarm Permit Ring A...