All about monitoring
  • Receiving Text Notifications When Alarm Is Triggered

    Save the Ring Monitoring Center phone number.Add the Ring Monitoring Center phone number at 833-209-2159 to your mobile phone’s contacts to help ensure you won’t miss an alert during an emergency. Never miss an emergency when Ring Alarm is triggered by opting into text notifications from our mon...

  • Exit Error

    Have you ever accidentally left your home or business without fully closing your main exit or entry door after arming your alarm? If so, you know how nerve-wracking it can be to receive an unexpected alarming alert on your phone. Then, if you or your emergency contacts miss the call from the Ring...

  • Alarm Verbal Password Reminder Alerts

    Verbal Password and 24/7 professional monitoring1 brings an added layer of protection to your Ring of Security. During an alarming event, the monitoring center will call and use Verbal Password to confirm whether a valid or false alarm has occurred before emergency response is dispatched to your ...

  • Arm and Disarm Ring Alarm With Mode Schedules

    Mode schedules1 allow you to create a schedule to change the mode of your Ring Alarm system. For example, if you routinely arm your system at night, you may want to create a schedule that will automatically switch your Ring Alarm to Home Mode1 every night at 10pm. If you put your system in Home M...

  • How To Get a Professional Monitoring Certificate for Your Insurance Company

    Learn how to get your professional monitoring* certificate in app or online for a potential discount on your insurance. Insurance discount eligibility.Contact your home insurance provider to see if they offer a discount for locations with professionally monitored* alarm systems. Get your insuranc...

  • Alarm Verified Guard Response

    Learn about Alarm Verified Guard Response, a service that requests a third-party guard to verify an alarming event. What is a verified response? In some areas, police and fire departments require that certain alarm signals are verified before emergency responders can be dispatched. Acceptable ve...

  • How Do You Enable Professional Monitoring for Ring Alarm?

    Signing up for a subscription plan does not automatically enroll you in professional monitoring, but once you have a plan, it’s easy to complete your monitoring setup with just a few steps. We’ll ask you to confirm a few details and let us know who we should contact in an emergency. You’ll also c...

  • Sign Up for Professional Monitoring

    1. Subscribe to Ring Protect To sign up for a Ring Protect plan that includes Professional Monitoring visit Ring.com, and log in to your account. You’ll need to have at least one Ring device, such as your Ring Alarm or Ring Alarm Pro Base Station or a Ring camera, set up in your account. If you p...

  • Customizable Police Response for Ring Alarm Professional Monitoring

    Get the most out of professional monitoring with customizable police response, giving you the freedom to keep your home protected in a way that works for you. Residential neighbors with professional monitoring won't have to worry about having the police show up unexpectedly or getting fined for f...

  • Receiving a Confirmation Call When you Cancel an Accidental Alarm

    When false alarms happen and you can't disarm* your Ring Alarm within the entry delay time, the Confirmation Call feature gives you peace of mind. *Ring Alarm and all Ring Alarm accessories require a subscription for in-app features and digital notifications, including digital arming / disarming ...

  • Understanding Professional Monitoring and Self-Monitoring

    Make an informed decision whether to self-monitor your Alarm system or opt in to professional monitoring1 that comes with the Ring Protect Pro plan. The type of monitoring you choose is extremely important. It needs to fit your lifestyle and keep you and your loved ones safe. 1A compatible Ring P...

  • Understanding Assisted Monitoring (for non-US/Canada customers)

    Assisted Monitoring is not available for our customers in the US and Canada. If you are in the US or Canada, click here to learn about professional monitoring. If you are outside of the US, click here to learn about Assisted Monitoring.

  • Receiving a Call from Ring’s Professional Monitoring Center

    Ring’s professional monitoring center is focused on speed and accuracy to get you help fast. Strategic use of automation aids the monitoring center in shaving precious seconds off their response time when it counts the most. What does this mean for me? During your Alarm’s 7-Day Practice Period: W...

  • Manage your Ring Alarm Emergency Contacts

    When an alarm signal is received, the monitoring center1 will call your list of emergency contacts based off of the monitoring emergency response plan detailing who gets called and when. Get the most out of your emergency contacts list by: Listing yourself as the first emergency contact (to ens...

  • How to Use and Update Your Verbal Password

    Verbal password1 is a word or number created by you to provide an added layer of security. The Ring Monitoring Center will use verbal password to confirm that you or your emergency contacts are authorized to cancel emergency response when called during an Alarm event or requested using the SOS fo...

  • Ring Alarm Monitoring Center Phone Number

    Save the Ring Monitoring Center phone number.Add the Ring Monitoring Center phone number at 833-209-2159 to your mobile phone’s contacts to help ensure you won’t miss a call during an emergency. If your Ring Alarm sounds and you are enrolled in Professional Monitoring*, you and your emergency con...