Helpful Resources

What to Know
  • Welcome to Your Ring Video Doorbell 2

    Congratulations on Your Ring Video Doorbell 2! You've taken a big step forward in securing your home! The following article covers some basic information that will get you up and running quickly. If you haven't yet set up your Ring Doorbell 2 in the Ring app, and need help, click here. Be Sure Y...

  • Ring Video Doorbell 2 Information

    Important!As of April 29, 2020 the Ring Video Doorbell 2 will no longer be sold on Ring.com. If you currently own a Video Doorbell 2, it will continue to work as normal and will be supported by Ring. The Ring Video Doorbell 2 is still available on Ring.com in Australia and New Zealand. See and he...

  • Setting Up Ring Video Doorbell 2 in the Ring app

    Follow these steps to set up your Ring Video Doorbell 2 in the Ring app.   Before you begin installing your Ring Video Doorbell 2: Download the Ring Video Doorbell 2 instruction manual. Fully charge the battery using the provided orange USB cable. The battery is fully charged when only t...

  • Ring Video Doorbell 2 Chime Kit Compatibility List

    Check whether your existing doorbell chime kit is compatible with Ring Video Doorbell 2 using our list of tested and confirmed chimes. For your safety, only use an existing doorbell transformer within the range specified below to power your device. For connecting to an existing doorbell sys...

  • Charging the Battery on Your Ring Video Doorbell 2

    Code: P1-67 Code: P1-68 Code: P1-77 Code: P1-101 You only need one battery for your Ring Video Doorbell 2 to work properly. However, if you want extended battery life or don't want to experience any downtime while charging the battery, a second battery is available for purchase. Use a common mi...

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How to Use
  • Installing Your Ring Video Doorbell 2 With an Existing Doorbell

    Important:Installation guidance in this article applies to the Ring Video Doorbell 2 which has been discontinued. See visitors as soon as they walk up to your door by installing the Ring Video Doorbell 2 to an existing doorbell with this step-by-step guide. Set up your Ring Video Doorbell 2 in th...

  • Install Ring Video Doorbell 2 Without an Existing Doorbell

      Note: Set up your Ring Video Doorbell 2 in the Ring app before mounting it to your door.  Charge the battery Fully charge the battery by plugging it into a power source using the provided orange cable. The light will be green when fully charged.  Insert the battery into the bottom of ...

  • Entering Setup Mode for Ring Video Doorbell 2

    While setting up Video Doorbell 2, you'll be asked to put it into Setup Mode – an important step to get your device connected to wifi and up and running. Scroll down to learn more. NoteIf your doorbell does not have a removable battery, you likely have a Video Doorbell (2nd Generation) or other m...

  • Connecting Ring Video Doorbell 2 to Low Voltage Transformer (Without Pre-existing Doorbell)

    If you don't have an existing doorbell, it's possible to connect a Ring Doorbell 2 directly to a low voltage 8-24V AC transformer (40V maximum) at 50/60Hz. Things to consider The Ring Video Doorbell 2 can only be connected to an AC transformer. DC is not supported. Connecting the Ring Video Door...

  • Using Camera Motion Zones with Ring Video Doorbell 2

    Motion detection for Ring devices: Learn about optimizing Motion Alerts, Motion Zones and motion detection for your Video Doorbell. Using Camera Motion Zones: Learn how to add, edit and optimize your Camera Motion Zones with Video Doorbells, and use Motion Settings in the Ring app to refine your ...

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How to Fix
  • Tamper Proof Cover For Ring Video Doorbell 2, 3, 3 Plus and 4

    Protect your investment in your Ring Video Doorbell 2, Ring Video Doorbell 3, Ring Video Doorbell 3 Plus and Video Doorbell 4 with the Ring Tamper Proof Cover.  What is the Tamper Proof Cover?The Tamper Proof Cover is a plastic cover you securely lock over your Ring Video Doorbell 2, 3, 3 Plus an...

  • Wiring Diagrams for Setting Up Ring Video Doorbell 2

    See diagrams below for setting up multiple Ring Video Doorbell 2 units, internal doorbells, and/or transformers. Refer to the diagram that matches your setup for the proper wiring configuration.  One Ring Doorbell 2/Two Internal Doorbells   Two Ring Doorbell 2 units/One Internal Doo...

  • Fix Lens Flares on Your Ring Video Doorbell 2

    If your Video Doorbell 2 video has a lens flare, it may be because your doorbell is installed on a surface that is bordered by brickwork or other wall sidings that protrude an inch or so above the level of the Ring Video Doorbell 2. At night, this causes the infrared light to reflect off the bric...

  • Solar Charger for the Ring Video Doorbell 2 Information

    Getting the Correct Accessory It's important to make sure you have the right accessory for whatever model of Ring smart doorbell or Security Camera that you have. To specifically see the difference between the Ring Video Doorbell (1st generation) and Ring Video Doorbell (2nd Generation) click her...

  • Download the User Manual for Ring Video Doorbell 2

    Learn the ins and outs of your Ring Video Doorbell 2 by selecting the user manual in the language that’s right for you. Click here for the North American English version of the manual. Click here for the International English version of the manual. Click here for the Australian/New Zealand versi...

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