Helpful Resources

What to Know
  • Get started with your Ring Video Doorbell 4

    Learn how to test your video quality, add Shared Users and optimize your motion detection settings. Learn how to set up Ring Video Doorbell 4 in the Ring app. Getting started 1. Run a Video Quality test.The video below will give you information on how to test your video quality both near your rou...

  • Ring Video Doorbell 4 Information

    Frequently Asked Questions What is Ring Video Doorbell 4? Ring Video Doorbell 4 is Ring’s newest battery video doorbell with features, including all-new color Pre-Roll technology, 1080p HD Video, Two-Way Talk, Advance Motion Detection, enhanced dual-band wifi and Quick Replies. Color Pre-Roll all...

  • Ring Video Doorbell 4 Chime Kit Compatibility List

    Check whether your existing doorbell chime kit is compatible with Ring Video Doorbell 4, from our list of tested and confirmed chimes. For your safety, only use an existing doorbell transformer within the range specified below or compatible Ring accessories to power your device.For connecti...

How to Use
  • Using Camera Motion Zones with Ring Video Doorbell 4

    Set up and customize your Camera Motion Zones for your Ring devices. Camera Motion Zones can help you detect motion in the areas that matter the most to you, and reduce the number of "false" motion alerts (such as cars driving by). By drawing your Camera Motion Zones to exclude high-traffic areas...

  • Physically Installing Ring Video Doorbell 4 Without an Existing Doorbell

    Physically installing your Ring Video Doorbell 4 without an existing doorbell is a simple process. Note: Make sure to set up your Ring Doorbell 4 in the Ring app before mounting it to your door. Tap for information on setting up your Ring Video Doorbell 4. 1. Charge the provided battery. Fully ...

  • How to Physically Install Ring Video Doorbell 4 With an Existing Doorbell

      Note: Set up your Ring Video Doorbell 4 in the Ring app before mounting it to your home.   1. Charge the provided battery. Fully charge the battery by plugging it into a USB power source using the provided orange cable. When only one of the two LEDs on the battery is lit, the battery is full...

  • Setting Up Ring Video Doorbell 4 in the Ring App

    Follow these steps to set up your Ring Video Doorbell 4 in the Ring app. Charge the provided battery Take the faceplate off the doorbell, and then remove the battery pack. Fully charge the provided battery by plugging it into a USB port using the provided orange cable. The battery is fully charge...

How to Fix
  • How to Properly Position Ring Video Doorbell 4

    The proper positioning of your Ring Video Doorbell 4 depends on a number of factors including the layout of your yard, the distance from the front door to the street, objects within the Ring doorbell's field of view, height of the door, and more. Placing Ring Video Doorbell 4 for optimal perform...

  • Using a Wedge Piece to Properly Position your Ring Video Doorbell 4

    It's important to get the correct accessory for the Ring doorbell that you have. There are 10 different models. If you need to verify the name of your doorbell, click here to find the information in the Ring app.  If you're installing a Ring Video Doorbell 4 on a house with aluminum siding or in ...

  • Charging the Battery for Your Ring Video Doorbell 4

    Code: P1-67 Code: P1-68 Code: P1-77 Code: P1-101 You only need one battery for your Ring Video Doorbell 4 to work properly. However, if you want extended battery life or don't want to experience any downtime while charging the battery, a second battery is available for purchase. Use a common mi...